Davids DVC: Rental reimbursement or rescheduling?

[crisi]

I'm wondering about the free dining offer.....Disney is going to have a restaurant problem when they open. Many Disney restaurants are too crowded to social distance in. They are going to need to operate at probably 30% capacity to be safe - no more knocking elbows with strangers at the table next to you at Le Cellier. Buffets are going to need to be restructured - I've been less intimate with former boyfriends that with strangers in the buffet line at Boma. It seems ill conceived unless they have plans to expand the physical restaurant capacity to be able to seat guests and maintain at least six feet between tables. There seems to me to be a huge queuing theory problem in this solution.

 

[_auroraborealis_]

I'm wondering about the free dining offer.....Disney is going to have a restaurant problem when they open. Many Disney restaurants are too crowded to social distance in. They are going to need to operate at probably 30% capacity to be safe - no more knocking elbows with strangers at the table next to you at Le Cellier. Buffets are going to need to be restructured - I've been less intimate with former boyfriends that with strangers in the buffet line at Boma. It seems ill conceived unless they have plans to expand the physical restaurant capacity to be able to seat guests and maintain at least six feet between tables. There seems to me to be a huge queuing theory problem in this solution.

Yep. I suspect the FD is going to be a horror show. And everything you mention is in addition to supply chain issues. Character dining is also an issue.

 

[VeroGuy]

It is being reported on the cancellation thread that Disney is not honoring the FD offer for affected reservations.

I also just got the dreaded email stating Our reservations have been impacted


1 night stay at POR June 1 (Cash)
5 night stay at Vero June 2-7 (DVC Rented through David’s)
4 night stay at POR June 7-11 (Cash)

I’m trying to confirm on the DVC reservation, I think I will have to call Disney now.

 

[KAT4DISNEY]

I'm wondering about the free dining offer.....Disney is going to have a restaurant problem when they open. Many Disney restaurants are too crowded to social distance in. They are going to need to operate at probably 30% capacity to be safe - no more knocking elbows with strangers at the table next to you at Le Cellier. Buffets are going to need to be restructured - I've been less intimate with former boyfriends that with strangers in the buffet line at Boma. It seems ill conceived unless they have plans to expand the physical restaurant capacity to be able to seat guests and maintain at least six feet between tables. There seems to me to be a huge queuing theory problem in this solution.

It may be why the promotion has ended earlier than some were expecting - someone at Disney finally realized what a mess they were creating. I agree it is likely going to be a huge headache for Disney that they went back to this old standard for a promotion. Assuming they get open as soon as they hope.

 

[Marionnette]

It is being reported on the cancellation thread that Disney is not honoring the FD offer for affected reservations.

I also just got the dreaded email stating Our reservations have been impacted


1 night stay at POR June 1 (Cash)
5 night stay at Vero June 2-7 (DVC Rented through David’s)
4 night stay at POR June 7-11 (Cash)

I’m trying to confirm on the DVC reservation, I think I will have to call Disney now.

The DVC reservation will most likely not be canceled until closer to your scheduled arrival date. Good luck getting thru to David’s (I believe that they are not answering their phones yet). But most likely, they will tell you that they are dealing with March/April/May cancellations and they will get around to you in due time.

 

[SageG]

The DVC will most likely not be canceled until closer to your scheduled arrival date. Good luck getting thru to David’s (I believe that they are not answering their phones yet). But most likely, they will tell you that they are dealing with March/April/May cancellations and they will get around to you in due time.

For what it's worth, my DVC reservations that start next Thursday, 5/21 disappeared from MDE today.

 

[VeroGuy]

The DVC reservation will most likely not be canceled until closer to your scheduled arrival date. Good luck getting thru to David’s (I believe that they are not answering their phones yet). But most likely, they will tell you that they are dealing with March/April/May cancellations and they will get around to you in due time.

Thanks for the reply. It’s looking like it is only the one night stay on June 1st that is affected at their point even though I can’t confirm that because phone lines at Disney are being hammered right now.

I’m in for the long haul with the DVC reservation, at this point it is what it is and if it gets canceled and I’m alerted 5 days out then I’ll take it.

My hope is Vero opens and I don’t have to worry about making a decision regarding the voucher.

 

[Sandisw]

Thanks for the reply. It’s looking like it is only the one night stay on June 1st that is affected at their point even though I can’t confirm that because phone lines at Disney are being hammered right now.

I’m in for the long haul with the DVC reservation, at this point it is what it is and if it gets canceled and I’m alerted 5 days out then I’ll take it.

My hope is Vero opens and I don’t have to worry about making a decision regarding the voucher.

There are reports on the Resorts boards of trips starting June 7th booked on cash are getting emails too

 

[VeroGuy]

There are reports on the Resorts boards of trips starting June 7th booked on cash are getting emails too

Thanks for the heads up!

 

[Amymouse13]

I thought they pushed to July..
https://blogmickey.com/2020/05/disn...-availability-for-disney-springs-restaurants/

 

[Kevin_W]

I thought people here might be interested in the reply I received:

"At this point, due to the uncertainty of the Disney closures, we are not booking for July. However, if the resorts and parks are open, and there is availability, we can certainly try to secure you a room.

At this time, our management team is working out the logistics of booking through Disney directly, so we are not sure if you would be eligible for Annual Pass discounts at this time. However, we can certainly provide you with this information once it is figured out.

If you have any other questions, please do not hesitate to reach out. "

So, nothing definite either way.

 

[MIDisFan]

I thought people here might be interested in the reply I received:

"At this point, due to the uncertainty of the Disney closures, we are not booking for July. However, if the resorts and parks are open, and there is availability, we can certainly try to secure you a room.

At this time, our management team is working out the logistics of booking through Disney directly, so we are not sure if you would be eligible for Annual Pass discounts at this time. However, we can certainly provide you with this information once it is figured out.

If you have any other questions, please do not hesitate to reach out. "

So, nothing definite either way.

Not sure what new logistics there would be from what they would normally do through their travel department as far as booking rooms with passholder or other group specific rates. Maybe they are looking into booking rooms through the Disney Collection with DVC points

 

[Sandisw]

I thought people here might be interested in the reply I received:

"At this point, due to the uncertainty of the Disney closures, we are not booking for July. However, if the resorts and parks are open, and there is availability, we can certainly try to secure you a room.

At this time, our management team is working out the logistics of booking through Disney directly, so we are not sure if you would be eligible for Annual Pass discounts at this time. However, we can certainly provide you with this information once it is figured out.

If you have any other questions, please do not hesitate to reach out. "

So, nothing definite either way.

Thank you for getting clarification. It is good to know that they may allow discounts, which is a very good thing!

 

[Marionnette]

At this time, our management team is working out the logistics of booking through Disney directly, so we are not sure if you would be eligible for Annual Pass discounts at this time. However, we can certainly provide you with this information once it is figured out.

I wonder what they meant by “the logistics of booking through Disney directly”? Aren’t they travel agents in addition to being brokers? The “logistics” should already be in place.

What I think they mean is “we don’t have 2 nickels to rub together right now and can’t afford to make payments on hotel stays. You’ll have to wait until we have suckered booked cash-paying renters before we have the funds to honor your voucher”.

 

[TheWheel]

A renter with a voucher could have booked a moderate resort with free dining and that very well could have been as good of a deal as a points reservation.

It really does all depend on how many guests,,,even with a deluxe room for a family of 4 with free dining might make it as affordable as a DVC room with a discount.

Hopefully, a renter will get more clarification about cash bookings and post here if they indeed they can use vouchers for Disney promotions.

I was lucky enough to get a refund out of David's for my March bookings prior to the voucher nonsense. I did exactly that, rebooked my trip to moderate direct with Disney with Free Dining, saved money (even after upgrading to Disney Dining from QSD plan) but miles ahead in security should I need to cancel and rebook again.

 

[Grumpy by Birth]

What I think they mean is “we don’t have 2 nickels to rub together right now and can’t afford to make payments on hotel stays. You’ll have to wait until we have suckered booked cash-paying renters before we have the funds to honor your voucher”.

 

[starry_solo]

I posted this in the shorter thread about David's and DVC reservations, but thought it would be useful here too.

Thread originally posted it in:
https://www.disboards.com/threads/clarification-on-davids-rental-situation.3801721
From:
https://www.tico.ca/consumers/frequently-asked-questions.html
I was provided with a credit voucher by a travel agency, tour operator, an airline or cruise line prior to it ceasing operations, for use at a later date. Can I file a claim for the credit amount?

No. As a general rule, credits are provided to consumers for a variety of reasons ranging from cancellation of travel services to dissatisfaction of travel services received or due to some other customer service issue. Credit vouchers have no cash value and are not eligible for reimbursement. The current legislation states that a customer is not entitled to be reimbursed for consequential or indirect damages incurred as a result of the failure to provide the travel services.

Can I claim against the Compensation Fund for the non-provision of travel services due to weather, a strike, mechanical problems or force majeure?

There is no provision under Ontario Regulation 26/05 to allow a claim against the Compensation Fund when the travel services are not provided due to weather, a strike, mechanical problems or force majeure. The Compensation Fund can only reimburse consumers who have purchased their travel services from an Ontario registered travel agency and who have not received the travel services due to the bankruptcy or insolvency of an Ontario registered travel retailer, travel wholesaler or due to the cessation of an airline or cruise line.

 

[Disneyepcot]

I was lucky enough to get a refund out of David's for my March bookings prior to the voucher nonsense. I did exactly that, rebooked my trip to moderate direct with Disney with Free Dining, saved money (even after upgrading to Disney Dining from QSD plan) but miles ahead in security should I need to cancel and rebook again.

Your owner must have had points that they could rerent; therefore refunding their payment to David's and he could refund you.
I also had a March reservation and my owner had points expiring May 31 so I was not offered a refund. I was only offered the possibility of the owner rescheduling my trip in April or May. Hence, I opted to refuse and put in for the CC chargeback. I was never offered the voucher and I am being patient as I wait for my dispute to hopefully be resolved in my favor.

 

[dsnymnkyuncle]

The way this reads Bankruptcy for David does appear a solution.
Insolvency? I might make that claim now.

I posted this in the shorter thread about David's and DVC reservations, but thought it would be useful here too.

Thread originally posted it in:
https://www.disboards.com/threads/clarification-on-davids-rental-situation.3801721
From:
https://www.tico.ca/consumers/frequently-asked-questions.html
I was provided with a credit voucher by a travel agency, tour operator, an airline or cruise line prior to it ceasing operations, for use at a later date. Can I file a claim for the credit amount?

No. As a general rule, credits are provided to consumers for a variety of reasons ranging from cancellation of travel services to dissatisfaction of travel services received or due to some other customer service issue. Credit vouchers have no cash value and are not eligible for reimbursement. The current legislation states that a customer is not entitled to be reimbursed for consequential or indirect damages incurred as a result of the failure to provide the travel services.

Can I claim against the Compensation Fund for the non-provision of travel services due to weather, a strike, mechanical problems or force majeure?

There is no provision under Ontario Regulation 26/05 to allow a claim against the Compensation Fund when the travel services are not provided due to weather, a strike, mechanical problems or force majeure. The Compensation Fund can only reimburse consumers who have purchased their travel services from an Ontario registered travel agency and who have not received the travel services due to the bankruptcy or insolvency of an Ontario registered travel retailer, travel wholesaler or due to the cessation of an airline or cruise line.

 

[Dracula]

The way this reads Bankruptcy for David does appear a solution.
Insolvency? I might make that claim now.

But how is insolvency established, until David officially files for bankruptcy? What will determine TICO to establish David has become insolvent? He is not making any reservations, nor is he paying owners the 30%; I have to assume he is still paying his staff, so wages are right now his main cash outflow.