Cruise and Theme Park Operational Updates due to Coronavirus

[rteetz]

This thread is moving so fast, I can’t find it! Can someone remind me of the email address that might get me somewhere at Disney? I believe it started with guestservices or something similar. I tried looking on their website, but can only find phone numbers or an online email form. Thanks in advance for any help!

guest.services@disneyworld.com

Also reminder for news we have a news only thread pinned to the top of this board.

 

[rteetz]

This thread is going so fast. I read the Disney blog. Is there other news I am missing?

No

 

[LeeLee'sMom]

I know this has been answered but my head is spinning and starting to stress , so what day can room only without tickets, call to add on tickets?

 

[one_cat]

For our May 2021 trip only DW and I currently have park tickets. It may end up being a couple only trip.

 

[VeronicaZS]

Where did you see this? I looked on a couple of threads and haven't read anything like that.

From the banned site

 

[Pens Fan]

I feel that is totally insane. So after we buy tickets and look up to see availability what if there is nothing? Then we are SOL?

Yep!

 

[VeronicaZS]

No

The Disney website had more details than the blog.

 

[Christi0909]

guest.services@disneyworld.com

Also reminder for news we have a news only thread pinned to the top of this board.

Thank you! Pretty sad I couldn’t figure that out

 

[rteetz]

The Disney website had more details than the blog.

In terms of?

 

[Eric Smith]

This thread is going so fast. I read the Disney blog. Is there other news I am missing?

Nope

 

[VeronicaZS]

Duplicate

 

[fla4fun]

We don’t know. I’d assume you’ll still be able to get a card like you could prior to this. Guest experience teams will likely be able to help with these things too.

Yes, Key to the World cards should be available according to what Disney said, so people can just use those instead of a phone for most things. I don’t know if they will work for on ride photos though because they don’t have the battery operated chip the band has. That would be sad, since those are the only photos I do, so I am trying to figure out what they have planned for that on the phones. I need my HM pics!

I wonder if AP will still get one complimentary MB per year for their AP. . .

 

[jenjersnap]

If we currently have park hopper tickets, do we think that we need to get those downgraded/refunded now (before Monday when we make park reservations)??

My speculation is no since we have no firm timeline for when hopping will return.

 

[VeronicaZS]

In terms of?

Timed entry, which friends and family were eligible to be reserved together, making your reservation as soon as you buy tickets.
​

https://disneyworld.disney.go.com/experience-updates/park-reservations/?CMP=ILC-DPFY20Q3wo0618200010A​

 

[Beachmom0317]

With these announcements Disney basically told APs they don't care about us. Unreal.

Can I also add DVC room only members to that list lol we don’t have AP but only DVC room booked through our membership and I have no idea where we fall since my points reservation isn’t a package

 

[magrif]

So are we counting out the possibility that they've got a set number of reservations per day, per park per reservation group? Let's say 20,000 people at MK (just a random number). Maybe they've capped the # of resort guests w/ tix to 5,000. Once those spots are gone for MK for that day, it shows as unavailable, so they have to select a different park for that day. Then when AP reservations open up they've already allotted for 5,000 reservations, and once those are gone, APs have to pick a different park, so on and so forth thru the groups until they're at capacity. Hope this makes sense how I'm trying to explain it.

 

[koszmok]

Correct me If I`m wrong....

For 2021 maybe even after that....
If you want to make sure that you have park reservation days you must have a package or in theory room only + tickets booking to be able to book those.

Or is it enough If you have ticket only?

Because If you have to have one of those your package might be cancelled for free ( in US I think yes/ in UK definitely not) but with room only + tickets I`m pretty sure the ticket can`t be cancelled ( in UK if you buy from Disney they are non refundable).

What I`m trying to ask .... Am I forced to buy a package on 06/28 for 2021 so I can be sure I`ll be able to reserve my dates in a year in advance?

However in 2020 existing ticket holders without room booking can make reservation?!

For 2020 :
Beginning June 28, 2020, existing ticket holders can make reservations.

For 2021:
If you have a room-only reservation at a Disney Resort or other select hotel for a stay in 2021, please call the Disney Reservation Center or call your travel professional beginning on June 24 to upgrade to a vacation package with tickets—and then make your theme park reservations.


My head is spinning.... Or it only means that in 2021 the system will change an onsite guest will be able to make reservations in 60 days and only ticket holders in 30 days. Otherwise it seems really strange for me

 

[sara_s]

So Pete and the Dis Unplugged team are unpacking this on YouTube - probably a good watch. I feel like I'm swimming in so much information and yet have no clarification on key things. What a mess.

 

[IceSkatingPrincess]

Also trying to figure out how to get tickets before Monday for our Thanksgiving week trip

I'm glad it isn't just me!

I was planning to book for arrival 9/29 when 2021 opened up, but now it looks like they aren't opening those dates up yet...

I booked on May 26th, which I think was shortly before that all got shut down. Availability for the 50th was still pretty good at the deluxes I checked at that time. Except contemporary CL/TPV.

 

[Skippyboo]

Coming to ESPN Ocho, A Hunger Games style event as WDW guest battle in the HUB for CRT ADRs, ROTR boarding groups, etc.