RedHead0186
DIS Veteran
- Joined
- May 6, 2021
yeah, I saw that interview. They also said something about "duty of care." Came across as very entitled.The people involved did an interview on Today and they are pretty entitled. They actually said something about the cruise line following rules and policy "too rigidly" and that NCL needs to understand that they (passengers) are the customers (basically, customer is always right).
I have a hard time feeling great sympathy for them here, because they were told the all-aboard and missed it, and have backed into how the cruise line was wrong.
The wife even said she wasn't sure she would get back on the ship because she didn't trust the cruise line. Reports today indicate that they all did get back on board (except of course the woman who was injured and was flown back to the US).