After Hours Refund for June

[irazabul]

I called WDW and told them that since the parks will not open until July 11, I canceled my vacation plans for end of June and I asked them for refund of the Villains After Hours party on June 29.

I was told that the refunds would happen automatically and when I asked exactly when that would happen, I was told to "expect two billing cycles after the event date." WHAT?! I told them that is a very bad policy and that I was very unhappy with the fact hat when I book, my money was taken right away even though the event was two months out. Now that it is canceled, I may not get back the money until end of August?! It's not like it is cheap - about $160 per ticket for 7 people!

 

[GADisneyDad14]

I called WDW and told them that since the parks will not open until July 11, I canceled my vacation plans for end of June and I asked them for refund of the Villains After Hours party on June 29.

I was told that the refunds would happen automatically and when I asked exactly when that would happen, I was told to "expect two billing cycles after the event date." WHAT?! I told them that is a very bad policy and that I was very unhappy with the fact hat when I book, my money was taken right away even though the event was two months out. Now that it is canceled, I may not get back the money until end of August?! It's not like it is cheap - about $160 per ticket for 7 people!

I'd call back and try another CM.

 

[gatormom2tots]

I believe that is pretty much a "canned" response. They tell me that all the time when canceling reservations for anything. Trith be told I have always gotten a refund within a week. With our AH event in April I had a refund with the week of them closing the parks.

 

[cakebaker]

I called WDW and told them that since the parks will not open until July 11, I canceled my vacation plans for end of June and I asked them for refund of the Villains After Hours party on June 29.

I was told that the refunds would happen automatically and when I asked exactly when that would happen, I was told to "expect two billing cycles after the event date." WHAT?! I told them that is a very bad policy and that I was very unhappy with the fact hat when I book, my money was taken right away even though the event was two months out. Now that it is canceled, I may not get back the money until end of August?! It's not like it is cheap - about $160 per ticket for 7 people!

Call them back. They cancelled you, you didn’t cancel them. They have no right to hold our money any longer than they already have. If you have to go to a supervisor, do it.

 

[Sandisw]

CC companies usually ask them to say it could take up to two billing cycles to see the refund,

I do think the CM is mistaken on from date of event, but it being from date of cancelation.

Of course, I have never even had a refund take more than one, no matter how often I’ve been told that!

 

[Mamiamjo]

I know that stinks, I feel for you. We had a cruise (not DCL) paid for that was cancelled in April and still haven't received a refund for

 

[Thorazine]

I called WDW and told them that since the parks will not open until July 11, I canceled my vacation plans for end of June and I asked them for refund of the Villains After Hours party on June 29.

I was told that the refunds would happen automatically and when I asked exactly when that would happen, I was told to "expect two billing cycles after the event date." WHAT?! I told them that is a very bad policy and that I was very unhappy with the fact hat when I book, my money was taken right away even though the event was two months out. Now that it is canceled, I may not get back the money until end of August?! It's not like it is cheap - about $160 per ticket for 7 people!

I was told the same thing for my $1060 Nights of Adventure reservation in July... it may be 2 billing cycles. Maybe I'll give them a week or two then ask the bank for a chargeback?

 

[Thorazine]

I was told the same thing for my $1060 Nights of Adventure reservation in July... it may be 2 billing cycles. Maybe I'll give them a week or two then ask the bank for a chargeback?

Got refunded in one day

 

[irazabul]

I was told the same thing for my $1060 Nights of Adventure reservation in July... it may be 2 billing cycles. Maybe I'll give them a week or two then ask the bank for a chargeback?

I should have given an update...despite what the customer rep said, I got a refund in about 5 days after my call.