I didn't have any luck trying to get my pass upgraded online. It is displayed if you want to buy a new pass. I had to call the season pass number at 1-800-343-7946 to upgrade. They refunded for the time I had left on our older 2-year Wild Card Plus passes. I signed up for ez-pay and they debited the first month. They mail you your passes and give you a letter to take to the park to pickup your platinum membership items. We each got a rhino video, a canvas bag, a lanyard, and a platinum membership pin.
We have used our new passes a couple of times at Sea World while taking a break for a few hours from UO. The passes attract alot of attention from some of the employees at the park. Not many people have them yet. They really look cool! We really like re-riding Kraken. They do make you leave the ride and you stand by the exit and you board the next train. On Atlantis, you exit the boat on the left and walk a short distance back to where they group boarding parties.
The reserved seating is not the best. It is not right in the center, at least from our experience at the pet show and Shamu. It is behind the splash zone at Shamu. You do get to enter before everyone else thought. They rope off the platinum seating. We have been the only ones in the section everytime.
You do seem to have to remind the parking people that preferred parking is free. I have always had to ask for the card that they put on your wiper. My wife and kids also had a problem when they went to Adventure Island Friday. The concession worker didn't believe she had a valid pass for her food discount. She eventually convinced him though. It will just take time until people buy these passes and they get used to seeing them. I am sure the workers at the Busch Gardens and Water Country in Virginia are more used to seeing it as it has been available there since last year.