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Guests With Disabilities
Busch Gardens is committed to providing a safe and enjoyable environment for all our guests. A Guest Accessibility Guide is available at Guest Relations located near the park entrance next to the main turnstiles. It is intended to supplement the Busch Gardens park map, which contains additional park information and an entertainment schedule.
Parking
Parking for guests with disabilities is located in the parking lot near the Main Entrance on a first-come first-served basis for guests with an authorized government-parking permit. Disabled parking signs designate this parking area and some spaces are van-accessible.
Guest Relations
Guest Relations provides a variety of services including general information, ticket information; show schedules and information about services for guests with disabilities. Assistive listening devices, that amplify the volume of show performances for guest who have difficulty hearing, are also available at Guest Relations for request.
Wheelchair Rental
Wheelchairs and electric convenience vehicles (ECV) may be rented at Jeepers Creepers (stroller and wheelchair rental) located four gift shops to the right upon entering the Moroccan Village. Wheelchairs and electric convenience vehicles are rented on a first-come, first-served basis to guests age eighteen and over. A driver's license is required to rent ECVs. Regrettably, reservations for wheelchairs and electric convenience vehicles are not accepted.
Telephones & Tdd's
A Text Telephone Device (TTD) is located at the Lost and Found office (across from Guest Relations) and at Main First Aid in the Timbuktu area of the park. Public telephones accessible to guests using wheelchairs are provided throughout the park. Most public telephones are equipped with a volume control.
Sign Language Interpretation
If you are reading this in preparation for your visit, interpretation can be provided at live shows with a minimum of one week's notice. Call (813) 987-5465 (during park hours) for reservations. Guests requesting this complimentary service will be contacted prior to their visit and a specified show schedule will be confirmed.
Service Animals
Service animals are welcome at Busch Gardens Tampa Bay. A Service Animal guide is available at Guest Relations to assist you.
Busch Gardens Tampa Bay's efforts to ensure all guests have the most enjoyable and safe day possible is on going. If you have suggestions, comments, or concerns to that end, please stop by Guest Relations during your visit. You are welcome to call us directly at (813) 987-5465 or email us at bgt.guestrelations@Buschgardens.com.
