Connections "nightmares"

[LBYC-19]

Just when I'm ready to join Connections for quick and casual vouchers, and our hopper passes, my sister tells me she read on "another Disney site" about "nightmare" stories re: Connections.

Mainly people having difficulty cancelling and getting charged the $79 over and over...
Has anyone had difficult cancelling within the one month's time frame? I do not see why this would be a problem. Couldn't you simply tell your credit card company you canceled and have them take it off the bill? And even if they didn't, hey, you have saved way more than $79 on the park passes alone!

We almost need to condense all of these Connections questions into one FAQ, lol.
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Joanne

 

[poohraedopey]

I have heard soem poepel have trouble getting through to cancel but thats about it. I am not sure yet if I plan to cancel or not. I need to decide soont hoguh I guess...... I am hoping it wont be a hassle if and when we do cancel!

 

[Robin]

We had a super easy time canceling our membership

 

[Humpbacks1962]

I hear lots of problems as well. In fact, I have never even felt motivated enough to pay such a high fee to save a little here and there. I'd rather get similar or better discounts buying the good old Entertainment book for $25.00 instead.


Wanda

 

[macs4us]

I would not wait until the last day to try and cancel, as you can be on hold for 20 minutes, and when you get through they are closed. I have also called and their phone system was down. We have an order for a park hopper right now, and I am a little worried since we are having it shipped to an address other than ours - the stories about getting double charged or not receiving the items ordered are troublesome. I have ordered a few vouchers and they were here quickly, and when I talked to a customer service person on Saturday he was very helpful, but one can not discount others service issues. If you decide to do it, use a credit card that makes it easy to dispute charges - AMEX has been great about that for us in the past.

Good luck,
Amy

 

[Took]

We had no problem cancelling though others have had nightmares.

 

[spudster]

Just wondering what Connections is and how do you get it?

 

[Babblin'Boo]

You still ask that question after reading these posts?!

 

[Gillian]

We had no problem cancelling. We were never charged the membership fee, just $1. And I think maybe we were even refunded the $1!!

Our order came quickly & everything was correct. My mom joined as well & has been very happy. She even decided to stay with them. She buys gift cards for books, toy r us, etc & movie tickets. Somehow she figured out that the rebates made it worth it for her.

I think that any large group of people using the same company will see a few problems. I've even had a few with Disney

 

[DisneyKidds]

We've had no problems at all. However, we kept the service so cancelling was not an issue.

As for the "high fee" to save a "little here and there" - it all depends on how much you use the service. We did a ton of Christmas shopping with ToysRUs certificates, saved a bunch on Outback Steakhouse certificates, and will save more on other certificates we will use. Add this to the $100 - $200 we saved on WDW meals with the vouchers - the service has paid for itself several times over. Of course if you don't use the service you don't save anything.

 

[hulabird]

I had no problems cancelling as well, and everything I bought worked out fine and saved me money. We bought 5 day PHP's and 2 day universal passes, plus food vouchers...all went well...in fact, I have a food voucher left that expires 5/31/01....if anyone wants it, let me know and I will mail it to u for free, I am not going back til 8/25/02 and it will be expired by then....

 

[Wendy]

I had no problems cancelling and was always able to get through quickly when I ordered my meal vouchers. Actually, now that I've cancelled, I'm thinking of paying the $79 fee to join before our next trip.

 

[wdwobsessed]

I have had no problems with connections.

With what I saved on my tix and the $25 gas card I got ... I paid for the membership.

I think the people who have problems are those who read about it here and then masses of people sign up for the $1 30-day membership and then cancel. At one time I think there were alot of people doing this and then the complaints started to come.

I kept my membership and plan on buying my tix / vouchers for my next trip, then not renewing for next year.

In defense of Connections ... things can get screwy when you have a bunch of people sign up and cancel all at the same time.

Good luck

wdwo

 

[hockey mom]

Hulabird, I sent you a pm about your voucher if it is still available. Thanks.

 

[ZuZugal]

Spudster,
Please ignore posts directed at you which give you no useful info whatsoever. We are here to help each other out in planning/having a great vacation!
The best info I can find describing Connections is on Mary's website mousesavers.com. Click on "Disney Misc" in the left column, then on "connections". She has many details on what is offered and also a few caveats. Hope this helps.