Attention People of Earth, I come in Peace...
- Apr 2, 2012
I stayed at Pop Century from 12/3/10 to 12/14/19. I spoke with a manager at the resort and I was told that you are absolutely required to open the door when security knocks on your door. They will allow a reasonable time but you must open the door at some point should security ask to enter your room. I was given the explanation (paraphrasing) that you are on Disney property and they will do what they must to ensure that guests are safe.No one HAS to open their resort room door to anyone. They're not going to force the door or throw you out of the resort if you don't. If you're uncomfortable opening the door or just don't want anyone coming in at that moment, for whatever reason - someone's sleeping, you're not dressed yet, etc - simply say that this isn't a good time and ask them to come back later.
As has been posted many times here, if you don't want someone just walking into the room while you're in there, use the door bar latch. It will allow the door to open a couple of inches, and you can just call out that it's not a good time for you.
Yes, I know that there are tools that can forcibly open the door latch. No Disney CM is going to do this on a routine room check. Those are used if they feel that there's a medical emergency in the room or a crime in progress.
I did not go through all the scenarios as to why you wouldn't open the door (Kids in the room alone, someone in the shower, etc...) but the clear message was that when security decides they want to do a room inspection you will have to open the door.
I'd like to add that if you are uncomfortable opening the door, use the room phone to call the resort call center and start a conversation about what is going on at that moment. (Yes, I KNOW IT'S A CALL CENTER but they do have the ability to expedite a concern to a resort manager) You also can open the curtains at Pop Century and get a visual on the person asking for entry, but keep in mind not every CM is wearing a name tag that is easily visible, especially if they are wearing outerwear during the cooler weather.
I'd like to note that using the room occupied sign does seem to trigger a room check and having daily housekeeping seems to cut down on the possibility of that happening. Also Mid-Day nappers might want to request an early housekeeping visit to your room. Disney will try to work that out if possible, depending on the resort. Try calling for early housekeeping before 7:30 am.
I also waited to speak with the Manager on the day I was checking OUT so as not to tempt fate and attract any extra scrutiny. I did not experience any room checks. I had daily housekeeping, requested early housekeeping and did NOT use the room occupied sign.
Curiously, I did see 3 uniformed Disney security personnel patrolling Pop together in the middle of day towards the end of my stay, so that is why I asked the manager about the security checks. This was during Pop Warner week. When I was getting out of a LYFT vehicle mid day towards the end of my stay I saw a larger child on top of a smaller child beating the tar out of him. I broke up the fight and the smaller kid had a bloody nose. I'd have to wonder if that is why the uniformed security personnel were more visible at the resort.