Looks as if U.S. airlines are being much more responsive than UK airlines on the refund front. Good to hear. Probably means they are keeping customer goodwill whilst our are not.I cancelled my VGF June 7-11 with member services and had my 2021 points I borrowed returned to its use year. I also called and cancelled our flights with jet blue and was able to get a refund, not travel credit (I didn’t want $2,100 tied up til we can get back there next year). The rep I spoke with was excellent and cancelled with no problems and the wait time to get through to a rep was less than 5 minutes.