Bumping here.
Looking at the app, she's only scheduled in five-minute increments. For example, today it's 12:30-12:35 and 2:40-2:45.
She's not ACTUALLY only there for 10 total minutes today, right?
In my experience, that’s usually when they arrive. Some characters (jack and Sally) have the entire window listed on the app, but the princesses often just have arrival time. And FWIW she was about 15 mins late last week.