I am a relatively new owner and this is the first time that I have attempted to rent a confirmed reservation. I had a seven day reservation and was willing to modify this to rent out 4 nights in the middle of that reservation.
I called member services hoping to be able to essentially split the reservation in two so that I could still hold the front end in my name and then put the next 4 days as a separate reservation for my potential renter. I wanted to do this so that if my renter doesn't follow through with payment I would still have a potential consecutive 6 day reservation intact.
After being placed on hold for several minutes, I was told that I would be unable to do this and would have no choice but to drop off the first 2 nights and last night of the existing reservation. This didn't seem right to me, perhaps I should have asked to speak with a lead or called back, but it was already late in the evening and I need a confirmation number for my renter.
After doing this, I was able to go back online and pick up the first 2 nights again. Does this experience make sense to other people? I try to learn as much as I can from all of you that have a wealth of information, but don't recall reading about any similar experiences. Are there any other things that I should be aware of when modifying? Is this why many owners are hesitant to break-up a reservation, other than not maximizing financial benefit?
Thanks for helping me to continue to learn about my DVC membership.
I called member services hoping to be able to essentially split the reservation in two so that I could still hold the front end in my name and then put the next 4 days as a separate reservation for my potential renter. I wanted to do this so that if my renter doesn't follow through with payment I would still have a potential consecutive 6 day reservation intact.
After being placed on hold for several minutes, I was told that I would be unable to do this and would have no choice but to drop off the first 2 nights and last night of the existing reservation. This didn't seem right to me, perhaps I should have asked to speak with a lead or called back, but it was already late in the evening and I need a confirmation number for my renter.
After doing this, I was able to go back online and pick up the first 2 nights again. Does this experience make sense to other people? I try to learn as much as I can from all of you that have a wealth of information, but don't recall reading about any similar experiences. Are there any other things that I should be aware of when modifying? Is this why many owners are hesitant to break-up a reservation, other than not maximizing financial benefit?
Thanks for helping me to continue to learn about my DVC membership.