Hello Everyone,
Unfortunately this is another Orbitz complaint thread. I was looking into booking a short December trip and discovered that Orbitz is now charging for children again at Disney resorts, although it seems they only include the fee for certain resorts. I checked PO: Riverside, which included a fee, and AKL which did not. The fee disappeared with a child under 3. We just went in March and had no issue with this fee when we booked in January, but it seems to be back.
Anyways, the per night fee for a 3 year old was $54! I tried calling Orbitz customer service but I could not seem to get the lady to understand that Disney does not charge this fee, or that even for adults its not $54. I then called Disney directly and the guy at the help desk thinks that if I book with 2 adults and 1 child under 3 I will have no issue linking her MDE profile to the reservation (therefore getting around the Orbitz fee).
Anyone here have any experience with doing this? I know some people used to call after booking and add the kids on, but I have had serious frustration with Orbitz customer service reps not understanding questions. Last time I tried to call to get the actual Disney confirmation # and ended up calling Disney direct to get it after the guy gave me 2 incorrect numbers. My only concern is if the system gets confused and we have issues adding a ticket to her profile/Magic Band.
I would give up on Orbitz all together, but I have a ton of Orbucks as I book rooms on the App (5%) and use the rewards credit card (5%) for a total of 10% back on reservations. Add the 15%-20% off codes in and I save considerable amounts on rooms compared to Disney-discounted rates.
Unfortunately this is another Orbitz complaint thread. I was looking into booking a short December trip and discovered that Orbitz is now charging for children again at Disney resorts, although it seems they only include the fee for certain resorts. I checked PO: Riverside, which included a fee, and AKL which did not. The fee disappeared with a child under 3. We just went in March and had no issue with this fee when we booked in January, but it seems to be back.
Anyways, the per night fee for a 3 year old was $54! I tried calling Orbitz customer service but I could not seem to get the lady to understand that Disney does not charge this fee, or that even for adults its not $54. I then called Disney directly and the guy at the help desk thinks that if I book with 2 adults and 1 child under 3 I will have no issue linking her MDE profile to the reservation (therefore getting around the Orbitz fee).
Anyone here have any experience with doing this? I know some people used to call after booking and add the kids on, but I have had serious frustration with Orbitz customer service reps not understanding questions. Last time I tried to call to get the actual Disney confirmation # and ended up calling Disney direct to get it after the guy gave me 2 incorrect numbers. My only concern is if the system gets confused and we have issues adding a ticket to her profile/Magic Band.
I would give up on Orbitz all together, but I have a ton of Orbucks as I book rooms on the App (5%) and use the rewards credit card (5%) for a total of 10% back on reservations. Add the 15%-20% off codes in and I save considerable amounts on rooms compared to Disney-discounted rates.