We just returned from our 4th stay at PO-Riverside (August 1-6)and we have stayed each time in the Alligator Bayou section. I had actually thought we'd try a Mansion on this trip. I had faxed a request for Building 27 as a 1st choice and a room in Magnolia Terrace as a 2nd choice. At check in, we were told that the Mansions with the more convenient rooms were closed for rehab. The only Mansion rooms he had available were quite a walk. He had our first choice of Building 27 available and we took it - it was a GREAT location.
I can honestly say that we had NO problems - our stay was perfect. I'll try to list the services we used:
Bell Services - had our luggage delivered to our room within 10 minutes.
Food Court - only ate breakfasts there - and late night snacks. Purchased the refillable mugs.
Fulton's General Store - great for souveniers, also has a small convenience store within for the items you forgot to bring.
Housekeeping - brought me an iron and ironing board and extra towels within 30 minutes of my call. Left cute towel creations for our kids and arranged their Disney stuffed animals into cute and reative positions....Pooh holding the remote control and the television on, as if he were watching it.
Guest Services - extremely friendly and helpful
Medicine Show Arcade - our kids spent an evening here and totally enjoyed themselves.
Hair Wrap Station - the young woman was from Puerto Rico and was very friendly!! Did my daughter's hair in patriotic beads and red/white/blue threads.
Sassagoula River Boat - cruises to Downtown Disney - 15 minute relaxing cruise - very enjoyable.
Bus Service - no complaints here. The longest we waited was 10 minutes - no FULL buses.
Ole Man Island - Pool is getting ready for a rehab this winter and it is in need of this, but the pool and the slide are still very enjoyable - even with the ugly fencing separating the pool sections.
Alligator Bayou - Building 27 - a PERFECT location!! We were located 1/2 way between Ole Man Island and the Main Buildings. It was a beautiful walk in the early morning to the food court and again late at night. Lots of wildlife - ducks, birds, rabbits, geckos.
Hope this helps....it's a great resort, and when we walked into the lobby, I felt like I was coming home.