Okay, I must still be missing something. First, I can never even find where I go to retrieve the reservation. Can someone help me with that? What I've been doing is typing the web address from one of the confirmations I received, but it seems there should be a direct link to click on from the Disney website. It's a long web address to type in. I'm not lazy. It's more a matter of frustration now that I can't find an easier way and I'm determined to do so! Anyway, once I type in that web address, should I type in one reservation number and "all" of them will appear, or do I need to click on the thing that says "retrieve multiple reservations"? My biggest concern is that I want to make sure I did indeed cancel some reservations. I hope all of this makes sense.