Royal Pacific, PBH, or Hard Rock

[macraven]

So, I called PBH to request the west wing and a rollaway, but the changes were not updated on my reservation on line. Should I expect to see them there at some point?

My requests have never been added so it’s normal not to see your reservation updated online

Call the hotel 4-5 days before your check in date to make sure it has been listed with them

The room scheduler does not assign rooms until then or a few days out

You’ll be good for the request