Just to clarify in case someone is wondering, it seems SW is now giving you refunds on your credit card, not issuing credits for travel. I don't know if this has something to do with 9/11 because I know they always have issued travel credits. I was pleasantly surprised when I was told there would be a credit on the charge card. I even called back and asked two other people if this was true and they said yes. So now there is really no reason to wait for a sale because you will get your money back and have the dates you want. i guess they could change this policy at any time, but that is how they are doing it now.