It varies by region. I worked at AAA in upstate NY back in 2009, and at that time, they still offered the manual one with the highlighter but it needed to be ordered from our "main" location in the region and had a 3 day lead time. Years ago, you could get one while you waited. Our office offered a digital one to be printed while you waited, which was essentially AAA's version of Google Maps (still showed construction and closures), but it was bound in a book format and showed the map with step by step directions on each page. I know our region still offers both options, and they also have one you can print at home on our region's web site. They will also ship the TripTik to you.