"your room is available" but continue button not lighting up

[Ariel620]

I got the the screen that says "your room is available" when trying to get into beach club on my 7 month date, but now the blue button isn't lit up to "continue".

Any tips?

I tried another browser and of course the room is gone.... but I'm still holding out hope for my first browser ... but I guess this isn't going to work out.

 

[Ariel620]

Pic attached.

 

[FreeTime]

Are you completely out of points? It looks like you need points but it isn’t prompting you to borrow.

 

[Ariel620]

That what it looks like to me too. But no borrowing is necessary in this case. I am out of points for this use year, but this trip is 7 months from now, so I would be using my next use year, which does have plenty of points. But even if I needed points, it looks like a screen error missing the prompt to borrow.

 

[Ariel620]

Also, I did refresh this screen and it stays exactly the same. It doesn't light up the blue continue button, but it also doesn't tell me the room is gone. So I think the room is still being held for me, but how do I access it?

 

[Ariel620]

Finishing this story... the room was being held for me. And I finally booked the room (in a different browser). Here is the process in case anyone else has this problem.

In browser 1 (the one with the glitch) I got the notice that room could only be held for 60 min and a timer popped up telling me how much time I had left. I tried to book it but got the same error of the continue button not lighting up. Sick of that error, I finally closed that window, and went to browser 2, this one showed the room not available, but as soon as I refreshed after closing down browser 1, then the room became available in browser 2 and I booked it!

Happy ending!

 

[FreeTime]

Thanks for the update. Glad you had success!

 

[eidsoj42]

Finishing this story... the room was being held for me. And I finally booked the room (in a different browser). Here is the process in case anyone else has this problem.

In browser 1 (the one with the glitch) I got the notice that room could only be held for 60 min and a timer popped up telling me how much time I had left. I tried to book it but got the same error of the continue button not lighting up. Sick of that error, I finally closed that window, and went to browser 2, this one showed the room not available, but as soon as I refreshed after closing down browser 1, then the room became available in browser 2 and I booked it!

Happy ending!

So, what browser were you using that didn’t work!

 

[Ariel620]

So, what browser were you using that didn’t work!

chrome

 

[Minniesgal]

There is some sort of glitch. I went to book last week found the room and it told me even if I borrowed all available points I wouldn’t have enough. I ignored it refreshed and booked and it went through fine.

 

[Ariel620]

That sounds like an easier fix. For my glitch, when I refreshed, the page looked exactly the same, none of the buttons were lit up to click on, I couldn't move the page forward, even when I refreshed. I waited until it timed out, and booked it in a different browser.