I'm not sure what your point is here. Are you saying DVC members, who pay tens of thousands of dollars on top of hundreds/thousands of dollars per year SHOULDN'T expect to get more than people who pop in and plop down a few bucks in response to some kind of promotion Disney puts out?
As individuals, DVCers spend more than the average cash visitor. However, on a per room night basis, I would bet the one time cash guest spends a great deal more. If that weren't the case, there would have been no incentive/need to buy DVC for the savings on accommodations over cash rooms, right? DVCers over the course of their membership, receive a 50% to 70% discount over paying cash for the same room. I don't feel entitled to more than that. So we disagree.
We've all made a pretty significant financial and emotional investment here. We are entitled to expect a little better treatment than random people blowing in.
We DVCers made an investment in a pre-paid vacation ownership program, not the Walt Disney Company. Those investors are stockholders, and should legally expect a reasonable return on that investment.
The free marketing alone they get from DVC people fanatically spreading the good word about Disney is worth more than the value of any perk crumbs they throw our way.
Again, different divisions, each division is responsible for their own profitability on the balance sheet. DVC (the condo association) does NOT finance the perks, DVC Marketing does not finance the perks, Disney Vacation Development does not finance the perk. Perks come from other divisions and providers as a courtesy, with an expected return on that investment through increased sales of that division's product.
When they want to give us all back our money I guess. No need to cry them a river when they are making a tidy profit from us.
My family has spent over $100,000 to the Disney corporation over the last 30 years. Its not like they aren't making a crapton of money off me already.
Or, an average of $3,333.34 per year. Peanuts compared many cash guests at $400+ per night for a room at a deluxe. And never mind what the Weddings at Disney divisoin brings in per guest, it really makes $3,333 per year look paltry.
Perks and benefits that were STRONGLY hyped during the sales phase. You don't hype something strongly to get someone to buy something, and then slowly and systematically take it away.
If you bought for those perks, you purchased for the wrong reasons, and should likely liquidate your membership, as it will never meet your expectations.
If they don't want to, they can let someone else have the contract. It isn't like they don't make money off tips and non DVC drivers. Further, Disney should be kicking in a few dollars per car since free valet was a pretty significant perk hyped up big time during the sales phase.
Would you bid on the contract? I sure wouldn't if I had to provide service for an average of $3 or $4 a car. Tips are of no profit or consequence whatsoever to the contractor. They have overhead including employee costs, insurance, taxes, accounting, and a reasonable profit to pay. Tips play no part in that.
I'd say the problem there is the overall quality of CMs, which has fallen drastically in the last 10+ years (with some exceptions of specific individuals, and certain resorts like HHI).
I disagree, I think the problem is with society and having an entitlement mentality.