Thanks for the explanation! You explained it better than I could have. The DSS CM said this was the first instance of this issue happening (not sure if she meant in her own personal experience). I asked if this trial program became a permanent offering, would they be able to override the system for AP holders so this wouldn’t happen and she wasn’t sure. She did speak with the Team Leader and said they made a note of it to bring up to their supervisors. It’s always fun to be a guniea pig, LOL! Even with this unexpected “glitch”, it was still a pleasant phone call and we’re very excited about the extra FP’s for the trip.
@hiroMYhero : How does this work with other ticket media (non-APs)? As long as there is a valid ticket on the account, you’re good to go? I just don’t understand it for AP holders...it’s almost punishing those with multiple trips.