Not loving it yet, but I'm sure I'll adapt. Still not seeing the capability of adding the dining plan online either.
used chrome. It was just an option on your dashboard to modify. took me to a search function that let me search new dates for my existing reservation. showed me it was available and so I clicked next. Made me select which contract to use, then made me type out all the guests again. After that, it made the change. I think it hangs onto the existing reservation for you while it makes the change, but I am only speculating on that...
Very strange - it's working for me on my mac in all browsers. Do you know how to clear your cookies or go incognito? Maybe try that and see if it helps?
I decided to test this with a one night booking I currently have. The original reservation is 13 points, the "modification" reservation would have been only 9 points [4 points less], but it was going to force me to come up with the 9 points as if additional [in this situation involving borrowing] before it would let me book it. Since I didn't really want to modify - I didn't move forward. That was a little disappointing.
If i try and modify my current reservation to add another day which is available then i'm not able to. Seem as if both the date that I already have and the additional needs to be available for me to add it.
bummer :-(
Additionally, you will see that the Resort Availability Tool has been combined with Online Booking so that finding an available room and booking the reservation is a more seamless experience.
Still nothing after going incognito and clearing cache and cookies. Gonna give them a call.
I can see non-home resorts beyond the seven-month window. I just am not given the option to book those dates when the results come up.I was just looking for the RAT so came here to see what was going on as I pulled up the booking calendar and found a giant mess.
Sorry but I don't see that combining the RAT and booking is adding to the experience. It's more like the booking engine vs the RAT and now you can't see past the 7 month mark if you don't own at the resort and IMO it's a very convoluted way to include options to select resorts you own at to 11 months and then all others to 7 months. Geez Disney!
I can see non-home resorts beyond the seven-month window. I just am not given the option to book those dates when the results come up.
The "add Magical Express" option is really wonky for me. I clicked it, but the new online reservation form doesn't allow you to paste in a reservation number, you have to select a reservation from the drop-down, which (of course) doesn't include the actual reservation number I'm looking for.
Any luck?
I just called with exactly the same issue. Logged in, no issue. Did everything under the sun before calling - browser change, incognito, clearing cache etc. All my bookings are there under Member Dashboard. But blank screen loads when pushing for booking. On computer and phone.
And was told no one has this issue, no one has mentioned it.
I was just looking for the RAT so came here to see what was going on as I pulled up the booking calendar and found a giant mess.
Sorry but I don't see that combining the RAT and booking is adding to the experience. It's more like the booking engine vs the RAT and now you can't see past the 7 month mark if you don't own at the resort and IMO it's a very convoluted way to include options to select resorts you own at to 11 months and then all others to 7 months. Geez Disney!
Any luck?
I just called with exactly the same issue. Logged in, no issue. Did everything under the sun before calling - browser change, incognito, clearing cache etc. All my bookings are there under Member Dashboard. But blank screen loads when pushing for booking. On computer and phone.
And was told no one has this issue, no one has mentioned it.
same issue with me all works fine i can see my already booking , i have a bookmark to the RAT for 2 days and that bookmark works fine but when i try to look at a new booking just blank screen use chrome and explore and in incognito
No luck. Tried other Mac's and even a PC. Called M.S. and they said they know they are have issues and please give it some time.