Yeesh you guys have been busy today! Made it to my horse show with only a slight delay in ATL this morning. We flew on what looked like a new A320 to ATL that was really nice. After we left our Hilton hotel this morning I sent a message on the app saying that our shower was taking 30 minutes to drain. I got a call about an hour ago from the manager of the hotel to apologize and let me know that he had checked it and had taken the room out service. He verified that I paid with points (20k) and told me he was going to refund me 10k for my trouble. I thought that was more than fair and thanked him for being so attentive! Definitely appreciate the prompt customer service, especially since I’ve never heard back from the Hilton Anaheim.
I also realized what a churning win this trip is. DH’s round trip flight was free, but that was from a previous work trip getting canceled and he had a balance on his Delta account for that amount (really don’t know how that worked, but whatever). DH has enough Delta miles for me to fly free round trip. The Marriott we’re staying in is a cat 1 costing us 30,000 points for our stay. And DH had a pile of Hertz points from when he used to travel for work that he used for our rental car, so we only paid $17 for our car! Somehow he ended up getting gold status (seriously he hasn’t traveled for work in 2 years, how??) and we got upgraded to an SUV.
Now if only there was a way to churn the costs for the horse
haha just kidding. I love him enough to pay for him, but getting a horse to Oklahoma ain’t cheap!!
