catherine
<font color=red>Hey not fair, you guys already hav
- Joined
- Aug 27, 2000
We had the unfortunate experience of attending a Jingle Bell Jingle Bam Dessert party on the 11th Nov!! We arrived at our check in time of 7pm and we were given our table numbers (we had two tables as there were 6 of us). So after we figured out were our tables were we found that both tables were occupied, we confirmed that the other guests were at the right tables and then proceeded to go back to check in, were we were told that our tables had been double booked. We weren't surprised as the party ahead of us had the same experience and when we got back to check in the CM was trying to sort out another party who had also been double booked! So were kept waiting for 30 minutes while they tried to sort something out. When the coordinator finally came to speak to us at 7.30 she informed us that the check in had been open since 7 and it was now 7.30 like it was somehow our fault! I did point out that we had been stood there waiting for 30 minutes and I didn't see much point in doing the dessert party when we had to go and see the fireworks at 7.45 and I asked if we could just cancel and have a refund! She assured us that we would have a great table and they would box us up some desserts to take with us. My two Granddaughters (2 & 5) were getting very upset at this point so we decided to stay. We were put right at the very back of rows of people so it was very difficult get out and back to our table, there was literally no way to move unless we had other guests move out of the way! We got no boxed up desserts and we were that upset that we didn't even bother to stay and watch the fireworks and to add insult to injury the photos of my Granddaughters meeting Santa Goofy are not in my Photopass account! I have to say I've done lots of different activities with Disney and they've all been really well organised and enjoyable, this experience on the other had was disorganised and a waste of our time and money!!
Sorry for the long post I just want to let people know, who are researching the different dessert parties etc that they want to spend their money on, about our experience
Sorry for the long post I just want to let people know, who are researching the different dessert parties etc that they want to spend their money on, about our experience