I think there’s constructive criticism... and then there’s just plain toxic negativity. There is a huge, huge difference in tone between the two. I often wonder why some people even bother to go to
Disneyland when it seems to upset them more than bring them joy!
Are there things Disney could do better? Sure. And it can be nice to have a place to discuss those things. But lots of people would disagree about which things those are, and how they should be prioritized. And a lot of people get very focused on their personal situation and lose sight of the bigger picture of park operations.
I’m a “local” who is pretty passionate about helping DL tourists. In addition to the time I spend on these boards answering questions and trying to help people have the most magical time possible, I spend a lot of time at the parks trying to help people out, too. I’m the person in the security line showing all the people around me how the app works, lol. My daughter brings $1 coloring book “fun packs” and gives them out to kids waiting for parades.
I’m also making a “once in a lifetime” trip to DL Paris this April, and it looks like Phantom Manor will still be down even though it was supposed to be back up as of when we booked that trip. Am I bummed? Sure! Are we going to let it ruin our trip? Nah. But I’m not unable to sympathize with tourists just because I’m local to DL.
Anyway, I get frustrated by posters who are a constant source of negativity, but I mostly feel for the people who are in the parks with them! Going to DL with a chip on your shoulder doesn’t make for the most fun day.