Thanks for all the nice comments, but he passed on Thursday, not going to even get into all the stupid drama I put into trying to help his family, I just haven’t felt like playing much sense and every time my little one gets on, she spends gems to open chests until she can spend no more, I wish they would let me let her play but put a code on the gems so I can save for them for attractions whichever she needs later on, because she just likes to click, lol, every time she levels a character she thinks she got a new one, she just turned 4 in May so trying to at least let her have something fun to distract her atm since last night was awful, but they have a lock on spending, wish they had a option to lock the gems too since I have bought some and on other games she has gone on my phone and spent like $10 worth without me knowing, I just really wish they would make gems with a passcode an option too
First, I'm sorry for your loss.
Second, it sounds like your child associates opening a chest with getting a character. So what might help is showing her that the platform chests don't give out characters. I don't know if you have noticed, but if you click on the chest, in the upper left there is a chest that says Rewards. Click on it, and bring up the types of chests and what is in them. Ask her which chest, matches the one on the platform, and when she picks it, ask her to tell you what things are in the chest. Have her actually list off: smiley faces, bench, light, etc. So she will have to process it, and not listen if you just read them off for her.
It probably won't help if she knows she has to go to the special chest page, and click the ones that cost 60 gems. But maybe if she can understand that most chests DO NOT have characters, it will slow it down.
But otherwise, honestly, this game probably isn't for her or for you. You will spend way more than you should, and the stress will eat at you. And it's not going to do a thing to help her or you "move on" without her Daddy. Spending money to relieve someone's pain (either hers or yours) only feeds the monster that will grow and consume both of you. Imagine her at 16, and what her 16 year old "if I don't have this, I can't be happy" spending might entail? No parent thinks it could get "that bad," but you know the habits and patterns you establish when they are little, stay with them and you. Tantrums delayed today, will happen tomorrow.
Buying more chests won't help you catch up. Gameloft wants you to think it will, but they always set it up for the players to lose. Just like Vegas. I'm a day 1 player, have every event character except Grumpy, and I tried with the honey bees and still ended up 1054! New players are at a permanent disadvantage. The best you can do is focus on the primary flow of play, do events as well as you can, and hope that some later event you will have the right combo to finish. But there are 182 characters in this game, and it takes about $10 to get one. I don't know how many are free vs premium or old event characters, but lets say half...91...are you prepared to spend $910 on this game? And that doesn't include bundles for costumes or bundles for attractions or parade floats. It's sickening. You can go buy a handheld Nintendo Switch for cheaper, and find your daughter some games that she can play without having buttons to spend more money.