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Cruise and Theme Park Operational Updates due to Coronavirus

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Has anyone been able to successfully cancel their park hoppers and not lose their park reservations? We arrive in 8 days, and I’m trying to decide if I should just wait until I get there and talk to guest services? Experience or advice is appreciated!!!
 
Here is a fun topic to try to get away from the daily Should/shouldn’t go debate. With Both the NBA arriving and parks opening back up. Is this the biggest most important week in Disney history?( didn’t think of this just saw it in a article and thought it was interesting).
 
So some of it is anecdotal for how well they did before public opening. The Mrs. went for passholder pickup where Candymonium (new coaster) was open to ride, and they were doing really well with masks, social distancing, sanitization. Only thing she noticed was no sanitizer at the exit of the attraction, but fixable. One of her coworkers went on two of the passholder full park days before opening and everything was the same (mask wearing was across the board, distancing, etc.). When they opened to the public on the 3rd there were a bunch of photo reports on Twitter with non-compliance on masks, including some of the workers on the attraction. More chin wearing than actual mask wearing, no distancing in the ride lines, etc. Another DIS poster actually went yesterday and reported the same thing in the thread, plus the sanitizer was running out of the dispensers faster than they had staff to fill them. I honestly think it's an understaffing problem, as Hershey relies on seasonal work for the summer, and since it's already half over they didn't get enough people to work.

So i was the DISer that posted about going yesterday and I will add some more details:

- we saw sanitizer all over the beginning and exiting of all attractions (or at least the big ones, not going to say every kiddie ride had them) - including several when exiting Candymonium. A few we encountered were empty or not working but overall it felt like there were enough working ones around
- We did see one worker tell someone to put their mask on, but that person didn't have one on at all (I think she was helping her kid and just neglected to hers back on and didn't negatively respond or anything, so was a fine enouter). Also recall at least one person that had the mic for one of the rides (I think it was actually Candymonium) and asked people to put their masks on and said how it needed to be worn (over nose and mouth, etc), but noticed everyone that wasn't already wearing it properly just ignored the request. And as I mentioned before when walking around, especially later in the day, a lot of people with their masks on their chins

I think not enough staff is part of the problem - and part might be finding enough people to work, also probably need to find the balance of expenses vs reduced revenue ... and then some people just don't care or don't care enough and hard to force people if you are tryingt o balance positive customer service and being short on staff, etc.

Overall the park was empty enough that if you wanted to properly social distance you could with no issue - but definitely saw people not social distancing when not wearing masks (either at all or not properly) - especially in the water area (but even there, if you wanted to keep your distance you could)


Also, not sure if I mentioned but they had the new bag screeners like were being tested at Disney Springs and it was so nice to just walk through and not have to even take your bag off your shoulder. BUT my wife got stopped as the bag she was using has shielding it it to prevent people from like using machines to scan your credit cars through your bag and I guess that prevents these scanners from doing their job so her bag had to be manually checked, so just an FYI
 


Here is a fun topic to try to get away from the daily Should/shouldn’t go debate. With Both the NBA arriving and parks opening back up. Is this the biggest most important week in Disney history?( didn’t think of this just saw it in a article and thought it was interesting).
To have a opening of the parks is an extremely unique event, and to have it with minimal crowds even more so. Probably second only to the original opening day. It is why I am going.
 
Just seems like it's mostly people wanting to tell others they are wrong or right if they decide to go. I don't think that is the spirit of the thread.
Unfortunately it is a subject that stirs up all sorts of emotion. Some are better at translating emotions into the written word than others. I dont mean or take any of it personally and feel pretty comfortable in saying I don’t have any right to demean anyone else’s choices. I support my view when pressed, but if someone disagrees and wants to challenge my view I give them respect and try and understand their view. Sometimes agree to disagree. But don’t think all the conversations should be shut down. As I said people are coming here in search of affirmation one way or the other...
 
So really I see 2 different arguments emerging from those heading to WDW

the first would be I am going, I might get it and I’m ok with that because nothing is foolproof and if I get it it won’t affect me that much because I am young and healthy

the second is I wont get it because I trust Disney to keep me from getting it.

both perspectives include the idea that it is unreasonable to continue lockdown and cite either of the above reasons in their desire to get on with life

so really if you are still on the fence it kinda comes down to your evaluation of those 2 arguments no? Sure there are other factors (losing money/points, limited experience) but as far as COVID related changes that’s it...
I am going. I would not be happy with getting COVID. But, as I do in other aspects of my life, I will do my best to protect myself and my family. It’s not a must-do trip, and I’ve spent a lot of time debating on whether or not to follow through with it. I’m not young, but I’m also not over 65. My 13 yo daughter is going with me. She’s excellent with hand sanitizer and masks and has participated in our discussions about whether or not we should go. For a time, she was in the “no” camp, but is now a firm “yes”. I‘d be devastated if anything happens to her. But we, including my husband, have weighed this against other risks we take in life, along with the likelihood we will have to live a new normal for some period of time. We don’t know if time will always be on our side, and I want to continue to do things with my daughter during the few short years we have until she’s off to college. We’ve also been taking the risk of letting her attend day camp this summer. That, too, was a hard choice, but her emotional well-being was being greatly affected by lack of peer interactions. Emotionally, not having those interactions could also have lasting impact.
 


Has anyone been able to successfully cancel their park hoppers and not lose their park reservations? We arrive in 8 days, and I’m trying to decide if I should just wait until I get there and talk to guest services? Experience or advice is appreciated!!!
I called and had my hoppers removed . It did not do anything to my park reservations or dining . I already received the refund on my card . We arrive 7/31. I called the ticket line.
 
My understanding is that, generally, masks only protect others (to a degree). They only protect you if you’re using a filter. I plan to use the chiffon one outside at the parks. I have non-filtered cotton and linen masks I’ll use indoors at WDW, and filtered ones I’ll use at the airport and on our flight.

I agree that masks are to be worn to protect others, not yourself. But I guess that is my issue with “breathable” masks. They are not doing that, it’s just the illusion you are protecting others from your droplets. At least that is my understanding.

I personally would be pretty bummed to see I’m standing next to someone in a sheer chiffon mask because that means I’m likely breathing in your germs through my cotton mask. So now my cotton mask is pointless.

Ugh... I can already see the issues arising from all this. I’ll have to keep my temper in check this August.

Or maybe I’ll just buy these chiffon masks too so I dont pass out if others are already wearing them...
 
On a side note, can you guys tell this AP waiting game is getting to me? I had a dream last night that we were in WDW, masks and all, but we bought new tickets and “forgot” to use our passes, still making them a problem in my dreams 😂.

Waiting not so patiently for our July email with the refund options laid out and ready to choose online. I have 0 faith in random phone CM I will be connected to will give completely correct info at this point with a decision that we will be locked into.

Ye of too much faith that we’ll be receiving an email about our APs. We’ll receive that email...the day after the time period has ended that we have to make our decision, and Disney will make that decision on our behalf.

“Well, they didn’t inquire about their APs, that must mean that they’d like to keep their AP at full cost with no extension, and no refund.”
 
I would be cautious relying on the Chiffon masks, especially without a filter layer. A tightly woven cotton, with multiple layers, will have a denser microscopic structure and be able to filter out more particles.
MY - granted nonscientific - take on this is that masks that are made to CDC guidance (2 or three layers of cotton material) are not filters so much as barriers. DW and I have probably spent 250.00 on masks trying to find ones which are comfortable and usable. Each time I get a mask I put it to my mouth and try to blow through it. The cotton masks which are supposed to be compliant take a great deal of force to push air through them. This means wearing them the way we do, all the air will go in and out through the gaps on the top and bottom. Not through the cotton weave. This will provide protection from coughing and sneezing but our breath won’t be filtered by the cotton before going into the airspace. Again I am not a scientist.
 
Here is a fun topic to try to get away from the daily Should/shouldn’t go debate. With Both the NBA arriving and parks opening back up. Is this the biggest most important week in Disney history?( didn’t think of this just saw it in a article and thought it was interesting).

Interesting to think about

I could see this being the biggest non-park-opening week.

Like I think when Disneyland first opened or Disney World (Magic Kingdom) or Epcot, or even like Shanghai are bigger. But excluding the opening of anything it might be. Maybe post-9/11 but in some ways this feels bigger (and certainly more eyes on it)
 
My understanding is that, generally, masks only protect others (to a degree). They only protect you if you’re using a filter. I plan to use the chiffon one outside at the parks. I have non-filtered cotton and linen masks I’ll use indoors at WDW, and filtered ones I’ll use at the airport and on our flight.

Yep, use my chiffon mask when outdoors.

Use cotton masks (which don't seem all that foolproof either) indoors.
 
I agree that masks are to be worn to protect others, not yourself. But I guess that is my issue with “breathable” masks. They are not doing that, it’s just the illusion you are protecting others from your droplets. At least that is my understanding.

I personally would be pretty bummed to see I’m standing next to someone in a sheer chiffon mask because that means I’m likely breathing in your germs through my cotton mask. So now my cotton mask is pointless.

Ugh... I can already see the issues arising from all this. I’ll have to keep my temper in check this August.

Or maybe I’ll just buy these chiffon masks too so I dont pass out if others are already wearing them...

Yes, you should keep your temper in check. If Disney allows people in wearing a mask you don't think is appropriate, then it's no one else's business to comment on what type of mask they are wearing.

Everyone is trying their best. I'm appreciative to see someone's nose and mouth covered.
 
Ye of too much faith that we’ll be receiving an email about our APs. We’ll receive that email...the day after the time period has ended that we have to make our decision, and Disney will make that decision on our behalf.

“Well, they didn’t inquire about their APs, that must mean that they’d like to keep their AP at full cost with no extension, and no refund.”

It’ll be pretty bad if they don’t make good on the “we’ll send information in early July with how to take action on these options” from their website. I’ll be playing the annoying phone game with them again if we don’t hear anything before the passholder previews start though 🤦🏻‍♀️.
 
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