Have You Ever Had To Confront Another Guest's Poor Behavior?

[P'colaBeachBum]

I'm glad to read that others are annoyed by cell phone light and flashes on dark rides. I don't do dark rides any more because the cell phone light causes me to have an ocular migraine. I really want to ride Remy!
Flashes can also trigger seizures in some people.
Think before using those on dark rides. You can temporarily blind someone.

 

[jimmymc]

As someone who worked in non-Disney parks for years, theme park brain is real. People lose all sense of awareness once they pass through the gates. That's why the parks are covered in signs and cast members are constantly giving instructions.

 

[Princessclab]

At Disney World? No, but I can give two examples from Disney Cruise Lines:

- My kids were still small and required supervision at the pool. Another woman and I came in at the same time, and we were both headed for the only two empty chairs, which were right by the pool. It shouldn't have been a problem -- two women, two chairs -- a chair for each of us, right? No. She reached them a moment before me and took them both, saying she didn't want to put her tote bag on the floor. Okay. Since I couldn't sit, I stood. I stood about a foot in front of her chair, giving her a prime view of my butt, preventing her from watching her kids. Thing is, her shadow was falling on me, so every time she moved, I could see -- and I moved too. She didn't choose to stay at the pool too long.

- Might have been the same trip: I took my kids to the pool late at night, and a group of teen boys were being very unsafe: they were climbing up on the rails and back-flipping into the rather shallow pool. I told them I was afraid they'd get hurt -- being teen boys, they just laughed. Seriously, someone was going to end up with a head or neck injury. I left and told security, and I don't know what happened.

Disney cruises are the worst at rude behaviors and poorly parented children!

 

[Cynner]

News article in just now about a couple that were physically assaulted after rudeness escalated.

 

[emily nicole]

After a very busy day at Epcot, we headed to the AOA bus stop after park close. We were a party of 5 including my mom in a scooter. A bus must’ve just left because the AOA stop was totally empty. We got in the line for scooters/wheelchairs.

I’m not sure how much time passed but it was awhile. Eventually the entire stop was full to the gills including another scooter party behind us. A bus eventually arrived but there was an issue with the hydraulics for the handicapped entrance. After the bus driver worked with it for a long while, the bus line was massive. I told the driver please take the people waiting without scooters and we would wait for the next bus and so he took a bus full.

Second bus arrives. The hydraulics on this one work fine and my family begin heading over to board. Well, this man holding a small child at the front of the bus line begins yelling and cursing that we were getting on first. He even yelled out “oh so just because she’s in a bleep scooter she gets to go first?! We have been waiting forever!!!!” I said sir, my family has been here longer than anyone. The bus stop was empty when we got here. He promptly told me I better get my bleep in the bus or I’d be sorry.

My jaw dropped, I’m pretty non confrontational and I didn’t know what to say. The bus driver witnessed it and I told her I didn’t feel comfortable riding the bus with this man after he threatened me. Bus driver said she understood but after we got seated she let him on anyway. I was afraid to get off at AOA at the same time as him. I didn’t know how crazy he was or if he’d follow me to our room. Thankfully nothing came of it.

 

[Jaybrad]

A few times with line jumpers. Also a few times with reckless ECV operators. Three times with jerk ECV operators trying to force their way through spectators to the curb for parade viewing. In November 2019 there was a very large lady with two children in her lap. She hit an elderly lady sitting on the curb square in the back. She had to be taken to first aid. Scooter lady lied and said she did not see the lady she injured. Prior to hitting her the scooter lady told the elderly lady sitting on the curb to move her a$$ because she wanted to park there. Not only me but several other spectators verified what happened. This was not a handicap or scooter parking area. The scooter lady had forced her way through 3 lines of spectators. I got a CM and a supervisor. The supervisor only told the scooter lady to be more careful. Afterwards the scooter lady got off the scooter and she and the two children walked across the street to the ice cream parlor. I had the supervisor go around the corner with me to check on the injured lady. The nurse said the lady had a bad abrasion on her back. The supervisor showed more concern about the scooter lady than the injured lady. The injured lady was with her daughter and 3 grandchildren. They all thanked my wife and I for our concern. That jerk scooter lady had ruined a day at Magic Kingdom for that family and could not care less.

 

[Princessclab]

When we were at DL in June some parents forced their very upset, scared and loudly crying child onto Soarin. I felt so bad for the kid. Luckily he did quiet down once the ride started. Hopefully he actually enjoyed it but I don't know.

I was on Soarin at WDW and the same thing happened to me only the boy, probably about 6 yo, screamed during the entire ride. He was terrified. I was sitting next to him.
I also felt bad for the boy; first for being forced to do something when he was scared, secondly for having bad parents.

 

[kwdw]

I have a bit of sympathy with the kid screaming the entire ride. Had this happen to me once - kid was totally fine in line. Ride started and screaming started. Nothing could be done at that point as everyone was trapped until the ride ended. I don't like to see the ones screaming in fear in line being forced on rides, though. That's sad and annoying to other guests.

 

[Brett Wyman]

Pre-Covid during a very crowded HEA, we had waited patiently for a spot very close to the castle. Our youngest was in a standard bob single stroller and we were all standing very tightly around it so as not to take too much space. A non-english speaker lady(who had pushed her way in last minute) literally instructed her child to climb on our stroller and use it as a step ladder to see better! We didn't say much but used the stroller and body language to reposition.

 

[SeanWM48]

some of these stories are wild. it makes me think that i've actually been very lucky. i've done 4 full trips to Disney, all of them from 5-8 days, and i can't recall any stories like this.

i do think i tend to be a whole lot more patient in the parks than i am in day to day life. yes we bump into people a lot in the parks, and it's uncomfortable, but i tend to be way more likely to just say oh hey man my mistake, or they tend to say the same

you're looking everywhere but right in front of you, you've got the phone out for photos, you've got a drink or a snack in the other hand. i try and manage expectations and i've probably been guilty of some of this stuff myself. as mentioned above 'park brain' is legit.

 

[thewesterberg]

The only time I’ve ever said anything was in line at TSMM a few years ago. We had been in the mass of humanity rope dropping the ride and witnessed a woman with a stroller being a real piece of work in the crowd. She was yelling and carrying on - something about having a kid and get out of my way. (Because she was obviously the only one in the park that day with a child ::roll eyes:: )At that point she cranked the stroller to the left and knocked a kid over while using the stroller as a battering ram to get to the stroller parking. We got into line and all of a sudden we heard her distinctive voice yelling at people to get out of her way and that she was meeting her family who was further up in line. My husband (who is a big guy) and I were standing shoulder to shoulder in the line. When she got to us she told us to “move”. Never an excuse me or anything. We ignored her and then she started yelling more. We decided we were going to say something (totally out of our normal character but something had to be said about her horrible rudeness). I called her on her poor behavior of running the boy over and what she was doing in line. We went back and forth a couple of time. She shoved us apart and she and her adult daughter barreled through. As she went by my DH told her “Have a magical day.” She was so nasty to her family, who was a couple of families in front of us. She must have been such a joy to travel with - I felt bad for her grandkids.

 

[Eastern]

The third I leaned down and hissed just loud enough for her to hear that she was blinding everyone behind her taking terrible pictures of a show that’s in pristine 4K all over YouTube anyway. She was sufficiently shamed into stopping.

yeah I do not understand the taping of rides, shows, fireworks, when you can see millions of versions on youtube already. Just look at it in real time! Enjoy!

 

[Gypsybear]

Yes, I'll state 2 different instances (different trips)...

1) We are older, and I had just had surgery, and so we went to the parade route, and sat on the curb (I walk with a cane now, and can't stand long periods of time). We were there for 2 hours....then, it was parade time....a couple with a stroller came up behind us, and literally kept ramming the stroller into my back. I turned around and asked her to stop. Her comment was that her little one needed to see the parade more than me. I told her that next time she should perhaps scout out a spot and sit her behind down and wait for the parade. I then turned around., and she kept at it. I finally turned around and grabbed the front of the stroller. I looked her and her hubby in the eyes, and said, "Make my day, do that one more time, and see what happens". They finally moved on.

2) We were in line to get photos with Baymax at EPCOT. A gentleman, with beers in each hand, came to meet his family. He crawled over the rope. Then very sloppily drunk, began spilling bear all over the place, including on another family. All I could think was, his spouse should have told him to go sit outside and wait. Instead, I got a CM involved, and they removed him. But the damage was done to the other family.

 

[Mango7100]

I was on Soarin at WDW and the same thing happened to me only the boy, probably about 6 yo, screamed during the entire ride. He was terrified. I was sitting next to him.
I also felt bad for the boy; first for being forced to do something when he was scared, secondly for having bad parents.

That happened to us on our only FOP ride. Kid was crying before it started, it escalated when the straps came on for the banshee (totally understand how this could freak a kid out), and she cried that “I can’t catch my breath” cry the whole time. The parents were not very comforting to her afterward

 

[Travelgrrl]

The one that comes to mind was once we had to ask small children (parents at back of the packed bus) to vacate the seats for disabled folks on the Shades of Green shuttle. They have a lot of disabled vets who use those seats, and we had a disabled guy with us, and having left the rental wheelchair at the park, he really was in pain and needed to sit down. Three kids had the seats and their parents got fairly irate (twenty rows back) when their darlings were nicely asked to move. In fact, though my sister was the one who asked them, I was standing with a bright white sweater so when we got back to the resort they followed ME and tried to start something. I just put my hand up and said "STOP. Or I will call security." and they did.

The only other time was at the parade viewing spot for the disabled at the MNSSHP; right before the parade a Dad stepped in to stand in front of all the wee children and wheelchairs. All other non disabled adults were behind the wheelchairs and tots. About 20 people advised him of his rudeness and he moved back.

Generally, I try not to challenge people myself.

 

[Mango7100]

For a nice story, one time in Epcot two women came up to us and gave my daughter a brand new pair of Minnie ears (the doughnut ones), tags still on. They said every trip they buy a pair and give to a kid to make them smile. It made her day, and it was so nice!

 

[Boopuff]

I love the people that enter a show, and rush past everyone to get seats right- in- the- middle and squat. So people coming in after either stop, thereby not filling the row, or if you're me, you go butt first and if I step on your foot, .... my bad!

 

[DisneyAuntie12]

Does it count if the guest is a family member, lol? I recall once almost averting a major meltdown with a toddler girl in my family when her mom wanted to run to a gift shop without her quickly (the little girl was going through some separation anxiety at that age). I had her distracted and looking at a picture on the wall of the restaurant we were in, then another family member rushes up to "comfort" her cooing "Don't worry sweetie! Mommy will be back soon! She's just gone for a minute, it's ok, it's ok!". Like why, just why? So much face palm. A stage 5 meltdown ensued, of course.

Another time I guess I was technically in the wrong but I had a woman kinda freak out on me when she thought I was "cutting" in line for the bathroom at Bay Lake Towers. There was a restroom sign so I assumed it was a big bathroom, I went to walk inside. A woman standing outside snapped "I'm in line!". I responded with something like "Oh, ok, I'm so sorry, I didn't realize there was only one toilet." and got back in line behind her. Then I'm standing there and she goes on a mini-tirade, like "I was standing there in line! And you just got in front of me!". I walked away - assume she'd been line-cut at the parks and I was getting some of her residual anger and disbelief about line cutting at Disney. Or maybe one too many poolside drinks, ha ha, always a possibility.

 

[kylenne]

yeah I do not understand the taping of rides, shows, fireworks, when you can see millions of versions on youtube already. Just look at it in real time! Enjoy!

People who spend thousands to go somewhere just to see it through a screen while they’re there baffle me in general.

 

[DisneyAuntie12]

A few times with line jumpers. Also a few times with reckless ECV operators. Three times with jerk ECV operators trying to force their way through spectators to the curb for parade viewing. In November 2019 there was a very large lady with two children in her lap. She hit an elderly lady sitting on the curb square in the back. She had to be taken to first aid. Scooter lady lied and said she did not see the lady she injured. Prior to hitting her the scooter lady told the elderly lady sitting on the curb to move her a$$ because she wanted to park there. Not only me but several other spectators verified what happened. This was not a handicap or scooter parking area. The scooter lady had forced her way through 3 lines of spectators. I got a CM and a supervisor. The supervisor only told the scooter lady to be more careful. Afterwards the scooter lady got off the scooter and she and the two children walked across the street to the ice cream parlor. I had the supervisor go around the corner with me to check on the injured lady. The nurse said the lady had a bad abrasion on her back. The supervisor showed more concern about the scooter lady than the injured lady. The injured lady was with her daughter and 3 grandchildren. They all thanked my wife and I for our concern. That jerk scooter lady had ruined a day at Magic Kingdom for that family and could not care less.

It seems to be a theme that those in scooters and even with strollers feel there is an unwritten assumption that people have to clear a path for them. The rules on this probably need to be clearer.

I have an aunt who has to use a scooter and I recall her making comments about how people "Didn't get out of the way!" in disbelief, like, how rude of them! I think some users assume they always have right of way.