I have a different problem with Southwest - it is the Early Bird that I have paid for but for some reason I get a B boarding number. Now I have paid for a spot that is essentially after all the "Family" (meaning Mom/Dad, brother, sister, grandma, grandpa and aunts) because they have 1 small child but think that the rest of the family can board at the same time. I wish that Southwest would only allow 1 adult with the small child(ren) pre-board and the rest of the "family" board at in their personal boarding spot.