GZanta77
(fka: uksaint)
- Joined
- Mar 25, 2018
I'm annoyed at IHG. I was one of the ones who got the diamond elite status last year and just needed 10 nights to remain diamond for 2023. I had 9 already and then we spent a night at a Kimpton on New Year's eve specifically for that purpose. But apparently it credited in 2023, NOT 2022 even though that is the night we spent there. I know I shouldn't be upset because normally you have to stay like a billion nights to achieve diamond, but we would NOT have spent the money, etc. to stay on NYE had I known that! I am bumped down to Platinum which isn't bad, but Diamond got free breakfast which was at least $60 worth at Kimpton.
All that to say, we need 2 nights pre-cruise and 1 night post-cruise in Seattle in May. Typically I would stay with IHG but now I am open if anyone has a good suggestions, neither of us has been to Seattle before.
Sorry this happened, but it is pretty standard for hotel stays to credit based upon checkout date. Maybe it is worth a call or email to beg for a goodwill adjustment due to the misunderstanding on which year the stay would count towards? I don't have experience with IHG so don't know how likely you will succeed but potentially worth a try.