We’re at 141 pages and not a single theory how this change is going to cut down on abuse by those faking. We mostly all accept abuse is the catalyst for this change, so where’s the fix for that?
I was on page 138 and was just about to type something similar, but wanted to get to the end before writing anything.
What I like about the change, is Disney trying to move away from a one size fits all model. That in and of itself is a step in the right direction, because disability services should never be one size fits all. Whether they can execute it or not, remains to be seen, but no matter what they do to try and alter the system, people will be upset because they are already accustomed to the current system. No one likes change, even if it could potentially make sense.
The one thing that seems to be close to unanimous in this thread (and you hit on it in your post) is the belief that the current system is broken/being abused. The idea that they should do nothing, because we don't think this roll out will cut abuse doesn't make a ton of sense to me. It wouldn't surprise me that if over time the system continues to be revamped, which is honestly how changes should be implemented. Going from 0 to 100 doesn't typically work, and often times isn't necessary. However, if they are going from 0 to 20 right now, and take this period to collect more data and determine that it's not enough, now they can go from 20 to 50, and collect more data and go from 50 to 100 if need be. However, all they might need to do right now is go from 0 to 20 to help...we simply won't know until the initial changes to the system are finally put into place.
Some things that are a step in the right direction - eliminating pre-selects, reducing the size of the party in the queue (assuming they actually implement this as it's designed/reported), going to a more needs based approach (as someone else mentioned, if they encounter a guest who says something like they can't be in direct sunlight for extended periods of time as an example, removing the ability to use
DAS for indoor queues, or after a certain time of day will help versus that person just having access all day for every ride). Return to line passes, versus an outright DAS for everything, rider swap.
Now will it cut down on the liars/fakers/cheats/abusers, all of this remains to be seen. I think just announcing a change like this, will give some people pause, but it certainly won't stop everyone or shut abuse down completely. Reality is, there is no system that will shut abuse down completely.