Cruise and Theme Park Operational Updates due to Coronavirus

hunterjumperluv · May 28, 2020

Did anyone else get a cancellation notice for their upcoming reservations, BUT NOT ACTUALLY HAVE ANY?

last trip was in Feb, and am a AP but... no FP booked, no ADR, no hotels.

so glad Disney IT is going to create a brand new system...

CJK · May 28, 2020

I'm wondering how this applies to those of us with a reservation at the Swan or Dolphin hotel? Since those hotels aren't owned by Disney, does this mean we won't get 'first dibs' on park reservations like Disney hotel guests?

Violetspider · May 28, 2020

JacknSally said:
Remy posted something along those lines last night, but I asked and he clarified that the 3-day thing would be for APs without hotel reservations (so just locals visiting for the day or whatever) - APs with hotel rooms would get to make reservations for the length of their hotel stay.

Thank you for the clarification. It made no sense to me. I'm an out of state AP and stay onsite for at least 6 days at a time. I never would have been able to sleep tonight.

Vern60 · May 28, 2020

hunterjumperluv said:
Did anyone else get a cancellation notice for their upcoming reservations, BUT NOT ACTUALLY HAVE ANY?

last trip was in Feb, and am a AP but... no FP booked, no ADR, no hotels.

so glad Disney IT is going to create a brand new system...

Yes, I just posted on that. I did have a trip for early August and just cancelled it earlier this week. I was thinking maybe I slipped between the cracks somehow.

MrsSmith07 · May 28, 2020

Just got this for my July 18-26 trip

TWANT17 · May 28, 2020

jessiegirl1982 said:
Man I feel so much better that my trip was cancelled. I can’t keep a mask on my 2 year old.

Wouldnt have to

JacknSally · May 28, 2020

CJK said:
I'm wondering how this applies to those of us with a reservation at the Swan or Dolphin hotel? Since those hotels aren't owned by Disney, does this mean we won't get 'first dibs' on park reservations like Disney hotel guests?

They count Swalphin guests as WDW resort guests for almost all other perks, so I'm assuming this would apply to you also, but that hasn't been confirmed anywhere yet.

Brianstl · May 28, 2020

npatellye said:
You can call and explain to them that you no longer have your Disney gift card that was used. I had to do that for canceled VAH tickets and they just sent me a new electronic gift card with the credit on it.

JacknSally said:
In the past, if you didn't keep the GCs you used to pay off anything pertaining to your trip, they would mail you a new one with the refund on it. They don't advertise it but they help you out. Hopefully they keep that up.

That is good to know. I didn’t pay for my upcoming trip with gift cards, but have in the past. I made sure I kept them because I was told that I would would lose any refund if I didn’t keep them. When I saw they were doing this the first thing I thought about was people that didn’t know that. Glad to hear they most likely won’t face a terrible outcome.

hunterjumperluv · May 28, 2020

Vern60 said:
Yes, I just posted on that. I did have a trip for early August and just cancelled it earlier this week. I was thinking maybe I slipped between the cracks somehow.

I haven’t had anything on MDE past February 22. No further reservations. And as much as I love being in the loop, I wonder how many people who do have reservations aren’t getting emails...

IceSkatingPrincess · May 28, 2020

No cancellation notice yet for my July or August trip. Plans still show on MDE. I know it's coming, but Disney IT really knows how to keep me on my toes

Raggou · May 28, 2020

MrsSmith07 said:
Just got this for my July 18-26 trip

First July Confirmation I've seen so even within the window.... looks like truly all ADR are going. RIP

0FF TO NEVERLAND · May 28, 2020

Now it’s 2 n up for kids wearing masks. Changed from 3.

Raggou · May 28, 2020

IceSkatingPrincess said:
No cancellation notice yet for my July or August trip. Plans still show on MDE. I know it's coming, but Disney IT really knows how to keep me on my toes

Same same nothing yet here

Vern60 · May 28, 2020

hunterjumperluv said:
I haven’t had anything on MDE past February 22. No further reservations. And as much as I love being in the loop, I wonder how many people who do have reservations aren’t getting emails...

Ya, that sounds about right

I mean folks that do have reservations NOT getting the emails, where we are.

EDIT for clarification

TWANT17 · May 28, 2020

TWANT17 said:
Wouldnt have to

Apologies just saw that they lowered the age from 3 to 2 today

Anna_Sh · May 28, 2020

DanSG said:
If only the executives read this forum...The Disney Parks would be very magical (not sarcastic either; Literally)

Who says they don’t....

IceSkatingPrincess · May 28, 2020

Anna_Sh said:
Who says they don’t....

If they do, my disboards posting history is definitely why I got rejected from that parks strategy job I applied for.

rteetz · May 28, 2020

https://twitter.com/x/status/1266211716435673094

tinkerhon · May 28, 2020

Violetspider said:
But how does that work in the future when you can make ADRs 60 days out? How would you know if you could get a reservation in that park if it was your 4th, 5th, 6th day of a week long trip?

Exactly what I'm wondering

JacknSally · May 28, 2020

tinkerhon said:
Exactly what I'm wondering

If you have a resort stay as an AP then according to Remy you can book for the length of your resort stay. The 3-day thing wouldn't apply.

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