Airmiles Armchair Chatter

We have the self-check outs at our Costcos in Halifax and Dartmouth too.

Did my Sobeys run this morning, and just as I anticipated the new store in Timberlea was dead and shelves fully stocked...score! However...DH came with me and he was like a 5 year old just throwing stuff in the cart all willy nilly. I'm like "Can you stop and slow down! You're messing up my list!" And I went over my budget doubling it! I bought two of the $25 Children's Place gift cards for 35 miles each for Mega Miles.

Earned 125 miles on $167, including the cards.
 
So we were supposed to fly to Disneyland this morning but after it’s closure announcement on Thursday afternoon, last minute cancellation of our trip. 🙁
Spent most of yesterday on the phone and online to cancel everything. Booked flights through AM and since we booked them 10 months out (in May last year), although change fees are waived, I had to rebook for dates up to May 2020 only. The AM flight tickets are only valid for 1 year from booking date. So we rebooked for mid-May. Not our first choice and don’t like that we’ll be taking the kids out of school for 4 days. 😞 Hopefully things will be back to normal by then. Fingers crossed. If they aren’t, we maybe our both the AM and $ for the flights.
Bit of a catch-22 with AM flights- if you don’t book them really early, you may not get the dates/times you want but then if you do it leaves little wiggle room for changes.
 
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So we were supposed to fly to Disneyland this morning but after it’s closure announcement on Thursday afternoon, last minute cancellation of our trip. 🙁
Spent most of yesterday on the phone and online to cancel everything. Booked flights through AM and since we booked them 10 months out (in May last year), although change fees are waived, I had to rebook for dates up to May 2020 only. The AM flight tickets are only valid for 1 year from booking date. So we rebooked for mid-May. Not our first choice and don’t like that we’ll be taking the kids out of school for 4 days. 😞 Hopefully things will be back to normal by then. Fingers crossed. If they aren’t, we maybe our both the AM and $ for the flights.
Bit of a catch-22 with AM flights- if you don’t book them really early, you may not get the dates/times you want but then if you do it leaves little wiggle room for changes.

I find this very interesting.

Could you not have made the changes directly with the airline? I've had several communications from Air Canada about rebooking. It sounded like I could call them directly (in which case I would have until December 2020) and change my flights or I could call the travel agent (AM). The value of what I paid would be applied to the new flights.

Did you have insurance with AM? Did you have to use any additional AM in order to book your new flights.

Like you I book my flights as soon as they are available. Who knew they had an expiration date.
 
We also just changed our trip to end of October. I need to cancel the disney rooms I booked with AM. I don't see anywhere on the disney site to do it. I do see a cancel button on the Disney site (I linked my reservation), however if I cancel through there, will that alert am to give me my points back?
 
momof2gr8kids
When I cancelled my hotel booked with Airmiles I did it via the phone,,I've only ever done this once so I am not 100% sure if what I did was the normal procedure. Hopefully someone with more knowledge will pop in.
https://travelhub.airmiles.ca/shopping/contact-us?locale=en-US&currency=CAD&flow=earn
AIR MILES Hotels Customer Care
For AIR MILES Hotels booking questions or comments, please click “Chat Now” for instant support with a Customer Care specialist right through our website, or call us at 1-888-807-5688 (North America) or 1-704-971-6677 (International).
Chat now
For questions about the AIR MILES Reward Program or your AIR MILES account, please visit www.airmiles.ca/ContactUs
Air Miles Hotels Hours of Operation
Atlantic Canada
Monday - Friday
9:00AM - 6:00PM local time
Saturday
9:00AM - 6:00PM ET
British Columbia
Monday - Friday
8:00AM - 6:00PM local time
Saturday
9:00AM - 6:00PM ET
Newfoundland
Monday - Friday
9:00AM - 7:00PM local time
Saturday
9:00AM - 6:00PM ET
All other provinces
Monday - Friday
8:00AM - 7:00PM local time
Saturday
9:00AM - 6:00PM ET

The Airmiles were credited back to my account later that day.

Hugs to you
Mel
 
We also just changed our trip to end of October. I need to cancel the disney rooms I booked with AM. I don't see anywhere on the disney site to do it. I do see a cancel button on the Disney site (I linked my reservation), however if I cancel through there, will that alert am to give me my points back?

It is easy to cancel your hotel reservations booked with airmiles.
It is not done on the regular airmiles site.

https://travelhub.airmiles.ca
Sign in with travelhub.airmiles.ca

Where your name is at the top, after your sign in, click on your name.

Click on view my bookings

The hotels you booked will show up.

You click on the hotel, there should be a photo of the hotel, and the hotel name. The cancel button should show.

Click on cancel, and confirm you wish to cancel your hotel reservation.

The airmiles are returned to your account very quickly, and you will receive an email with the refund information.

Some hotels booked with air miles are non refundable, our hotel bookings all had the ability to cancel. We did not make any non-refundable hotel bookings.
----------------------------------------
You can try the chat feature too

Under Chat Other Travel


AIR MILES Hotels Customer Care
For AIR MILES Hotels booking questions or comments, please click “Chat Now” for instant support with a Customer Care specialist right through our website, or call us at 1-888-807-5688 (North America) or 1-704-971-6677 (International).
Chat now

Good luck
 
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I find this very interesting.

Could you not have made the changes directly with the airline? I've had several communications from Air Canada about rebooking. It sounded like I could call them directly (in which case I would have until December 2020) and change my flights or I could call the travel agent (AM). The value of what I paid would be applied to the new flights.

Did you have insurance with AM? Did you have to use any additional AM in order to book your new flights.

Like you I book my flights as soon as they are available. Who knew they had an expiration date.

I may have been able to change directly with Air Canada but their site said if you booked with a 3rd party to go through them. I didn’t buy the insurance but asked about it and they said a lot of claims were being denied as there wasn’t an official travel advisory against the USA. Insurance only allows cancellation if there’s an official advisory.

They did apply the value to the new bookings. It only cost me about $28 additional for the new dates.
I just really didn’t want to book it so soon and May doesn’t work as well for me to take time off work. Closer to the date if it won’t work for me I may try calling Air Canada directly and see if they can over ride the system at all given the circumstances.
 
Has anyone been in touch with Air Miles or Universal about their 3-day, 3-park, park-to-park vouchers that were available on the Air Miles website, expiring May 18th? I will call in a few weeks, closer to the date we were supposed to go, but just wanted to see if anyone had any experiences to report. Thanks!
 
Has anyone been in touch with Air Miles or Universal about their 3-day, 3-park, park-to-park vouchers that were available on the Air Miles website, expiring May 18th? I will call in a few weeks, closer to the date we were supposed to go, but just wanted to see if anyone had any experiences to report. Thanks!

"Unexpired multi-day tickets that have already been purchased will also be valid for first use on any day from 365 days from purchase – but, as always, must be used within seven days of first use. If you cannot travel during this time, you can apply the value of a wholly unused ticket toward a new purchase."
 
"Unexpired multi-day tickets that have already been purchased will also be valid for first use on any day from 365 days from purchase – but, as always, must be used within seven days of first use. If you cannot travel during this time, you can apply the value of a wholly unused ticket toward a new purchase."
Thanks - likely heading toward the "value of a wholly unused ticket toward a new purchase" situation!
 
Thanks @Eveningsong . The links did take me there and I couldn't find it yesterday, but I was missing one important element...signing in. LOL. So thanks!

Also, all of this uncertainty with changing AM flights people are mentioning, or not being able to change 3rd party tickets from AM makes me consider just going 100% cash airmiles going forward so I can be more flexible.

On a positive, a few weeks ago I was calculating the cost of my free AM tickets for 4, our hotel room and the gift cards and cash I've amassed through AM and PC points towards our trip and it was $4300 Canadian. (worth $5.87 now...LOL) but without all that and the help and advice from everyone on this board, there's no way we'd be able to have that much towards it! The nice thing is I don't need anymore for our upcoming trip in October, so I'm saving for our next trip which will hopefully be in a couple of years taking my stepson's family.
 
Thanks @Eveningsong . The links did take me there and I couldn't find it yesterday, but I was missing one important element...signing in. LOL. So thanks!

Also, all of this uncertainty with changing AM flights people are mentioning, or not being able to change 3rd party tickets from AM makes me consider just going 100% cash airmiles going forward so I can be more flexible.

On a positive, a few weeks ago I was calculating the cost of my free AM tickets for 4, our hotel room and the gift cards and cash I've amassed through AM and PC points towards our trip and it was $4300 Canadian. (worth $5.87 now...LOL) but without all that and the help and advice from everyone on this board, there's no way we'd be able to have that much towards it! The nice thing is I don't need anymore for our upcoming trip in October, so I'm saving for our next trip which will hopefully be in a couple of years taking my stepson's family.

You're welcome.
 
OT- just got word that effective tomorrow (I'm in Edmonton AB) all schools are cancelled for the remainder of the school year. Kids will be given a final mark and graded up. So...my kids are home for 5 months.

All post secondary, too, plus daycares are closed.

My kid was only at daycare part-time, but this is gonna be a big change. He's a social creature, and at 2, he's not going to understand the benefits of social distancing.

Adjusting to this new normal is going to be a real process!
 

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