Counters and return lines are all integrated and can handle reservations and returns from either company regardless of what the sign behind them says. You can do a National rental/return with an Alamo agent or vice versa.Originally posted by llupin
Cars are shared, but counters and return lines were separate ...
Maybe and maybe not. We rented a car from National on 12/30. All the National clerks were busy with problems that would take a while, so DH was sent over to the Alamo side. After waiting in line for a while, the Alamo clerk said he could only handle Alamo on his computer. Hopefully, they will iron things out as time goes on.Counters and return lines are all integrated and can handle reservations and returns from either company regardless of what the sign behind them says.