We just got back last night from the wl, the trip was for my dd ''s 10 birthday, when we checked in we asked if they could do something special for her birthday the next day, they told us they would do the "birthday package" they asked us who was her favorite character, we said tinkerbell.The next day we called to make sure they remembered they asked again what her favortit e charcater was, they said they had no tinkerbell stuff they asked if cinderella was ok we said yes, and thanked them in advance. we were told by so many people that this was something great. We were all so excited to see what they would do, we got back to the room tired and excited opened the door and there was a half deflated ballon tied to a card from ariel.It was such a letdown!Not very disney like.the resort was so empty that you would think they could do something nice, we were so dissapointed.