All of the rooms above the ground floor have balconies. The ground floor rooms have patios.I just did on-line check in for BLT, but one of the choices for room requests was a balcony. Do some of the rooms not have balconies? I am booked with a two-bedroom lake view. thanks
The requests used for online check in is for cash rooms through CRO. DVC uses their software to cut costs. You should have MS add your request to your reservation.
Bill