Meriweather
Being a Nana is my superpower
- Joined
- Mar 31, 2002
We're in 9654....we'll see.
Thanks Tinkermouse!For most of these teams the answer is technically both. DCL was pushing for everyone to do everything virtually through the app chat with a cast member feature but not all teams were available each day. In the app you select which department/team you need to speak with before typing your message. It's supposed to be a live chat but there's always the chance they could take a while to reply to you.
Guest services said they wanted you to use the chat feature first then reach them via pre-booked in-person appointment, then speak to them via walk up as a last resort. That being said, the guest service desk was usually empty of guests so whenever I walked up to them they were happy to help.
The dining team was only available during embarkation. The guest services cast member I spoke to only knew of them being available on that day and through the app only. The port adventures desk was often closed but a cast member was usually available for their app chat. Those were both shifts that the port adventures cast members rotated between.
Most spa services were available via app pre-booking but there were also cast members eager to book for you in person. Although several services were marked as sold out, the spa/fitness center looked mostly empty when I visited. The fitness trainer offered personal training, one pay class and a morning yoga on the beach class. You had to speak to them in person to sign up.
Great report TinkerMouse!!! My wife, daughter and I were on this cruise and we enjoyed it immensely. We had a concierge stateroom and the concierge team was fantastic. Thank you Andy, Ropa, and Ashley!!! Also going above and beyond to make this cruise so special were our stateroom host and his assistant and the CM's who staffed the concierge lounge and bar providing snacks, lite bites, and drinks during the day and into the evening. Yup, never felt so pampered!!! With only 900+ guests it felt so very safe and almost empty at times. We never encountered anyone else exiting an elevator that we were waiting to enter and never encountered anyone waiting for an elevator that we were exiting. Our ride to and from deck 12 to our stateroom was so quick it was amazing. Our server, Linval, and his assistant, Farzan, fantastic and accomodating. We are scheduled for a sailing out of Miami in November on the Magic and theyn will have big shoes to fill in order to provide same the great service and magic provided by the CM's on the Fantasy!!!
What is the pool situation like? Are they still having people go in 15 min slots? How were the hours for the slide?
The family pool had stanchions surrounding it and a life guard on patrol just like on the Dream. My mom heard a whistle blow to rotate people in/out, and sometimes they wouldn't let anyone back in so the pool could have a break and be cleaned. Sometimes it looked crowded but most of the time it was filled with small groups that were socially distanced. Since there were so many water areas for children everyone looked pretty spaced out between the Aqualab, Nemo's reef and the little splash pool area by the windows which closed everyday before dinner. Nemo's was usually empty because I think it's only for tiny children but the regular "kids only pool" and the yellow slide had children there almost the whole time.What is the pool situation like? Are they still having people go in 15 min slots? How were the hours for the slide?
I didn't ask while there but before I arrived I was told they weren't doing port upgrades. I'm going to guess that was for two main reasons. 1, to my knowledge, most people who booked GTY staterooms saw nice upgrades and 2, DCL released a last minute discount for Florida residents that filled a lot of rooms last minute.Thanks for the write-up! We're on the 11/14 Fantasy so I've been looking for any Fantasy info!
I'm sure this has been answered elsewhere, but do you know if it's possible to do a cabin upgrade at the port? We have about the cheapest possible, which is OK, but obviously there are a ton of empty cabins, and I wonder if we could score one for a decent price.
Interesting! I haven't heard they. We have a GTY 11B; I would be perfectly happy if they upgraded us automatically; I guess we'll find out. I'm find with the cheap room but getting a better would be nice, too!1, to my knowledge, most people who booked GTY staterooms saw nice upgrades
Yes, it was mostly the same as usual/standard. The only real change was the distanced theatre seating and needing to be escorted to and from them. Every night the main show played twice (Aladdin, Frozen, Hocus Pocus, Believe). The first show time was around 5:30p for guests with late dinner seating and the second show was at 9:45pm for those with first dinner seating. I felt like 9:45p was late compared to what I remembered from my previous Disney cruises. I thought the early dining show time used to be 8:30p and if I'm remembering correctly that means they have now added more space between the shows maybe for covid precautions.What times were the shows each night? Two showings still?
It did feel late. I remember from my earlier cruises that we could go straight to the show after dinner but that wasn't the case here. This gap of time between dinner and the show was big enough for us to take a break in our room and find other events to attend until it was showtime. Early/main dinner seating at 5:45p seemed to end for everyone before 7:30p so this was about a two hour break. Once the show was over it was usually time for bed. The three live shows were an hour each. That being said, it did help to keep you awake if you were planning on attending things at 11:30p like late film screenings and the Jack & Sally meet & greet.Wow! That’s insanely late compared to past cruises! I’m super disappointed to hear that. ☹
Not sure when you are going, but I had an 11B GTY booked and got moved to an 8C room 2 days before the cruise. I was VERY happy with that upgrade. Got room 8172. Large porthole room. Lots of vibration backing into CC and some (not much) going back to Port Canaveral. Overall we loved the cruise. Not sure how much I would love the cruise with 4000 people on it. I have only cruised the Magic and Wonder.Interesting! I haven't heard they. We have a GTY 11B; I would be perfectly happy if they upgraded us automatically; I guess we'll find out. I'm find with the cheap room but getting a better would be nice, too!