Looking for suggestions and/or advice. We recently took a family vacation to WDW in November. One person in our family is legally blind and carries a white cane. RP has reduced her field of vision and depth perception and she is now night blind. Stairs/steps are a challenge and the isle of buses become narrow and lined with feet, parcels and strollers. We had confirmed with Disability support that we could use the disability line when boarding bus transportation to and from our resort. The ramp makes it easier for her to board the bus and when the bus is empty there is less chance of her tripping or falling and hurting herself or someone else. Unfortunately this did not work well for us. Most bus drivers seemed puzzled to see us in the line. During our 10 day visit, the interactions with bus drivers ranged from indifferent to rude. Once we were the only people in the disability line and despite the white cane being prominently displayed, the driver who had made eye contact with my son-in-law, ignored us and opened the front door so everyone else boarded before we were able to. We had been the first people to enter the empty queue and had we used the regular line would have been the first to board but by trying to use the disability line, it created the situation we were trying to avoid. At the end of it, we were dreading every trip so we stopped even trying and stood in the regular line. It did mean there were rides where she was standing and holding a strap but that was less stressful than trying to get access with the ramp. Has anyone else had this experience? I know Disney intends to be accommodating to everyone but for us, in reality, it didn't work well for us. I almost wish you could show proof of your disability and get a button you could wear so you wouldn't be questioned. I thought the white cane would have done it but it did not seem to be noticed. Any suggestions for another time would be appreciated.