Tim, We just had concierge with the suite that we booked. We got special treats in our room everyday. All 3 kids got arcade cards to spend. When 1st boarding the ship, we got to skip the line and board the ship first. We were actually the 3rd family to board. We got the best times for the spa and Palo. And when we had to get a tender to go to Grand Cayman, we did not have to stand in line to get a tender ticket, we just got put in the front of the line to get off the ship. It was all VERY nice. On our last night, they laid on our bed a limited edition picture to have framed. Very cute. You also get soda in your refrigeator. I also think that they gave us the best tables in the dining rooms. Right by the windows so we could watch the water go by.
I hope this helps.
Jennifer