thejaxx
Grumpster
- Joined
- Sep 21, 2017
Because of the cheap flights this past spring, my wife and I got some tickets to take a vacation in London/Paris for two weeks.
While we did a lot and were excited for much, we were really excited about Disney Paris. And we should of done some more research before going.
Boy was that a mistake, here are the reasons:
1. Place looked like crap. Plants dying, and instead of replacing them, they would just spray paint them. The design in the entrance garden used a number of succulents, you could tell they were wilting, but were spray painted silver and black. Many signs had rust stains and some facade's had peeling paint.
2. Many of the cast members were jerks. We even had one look at us when we asked a question, only to turn away, shake their head and walk off.
3. Rides kept breaking down. Their version of Space Mountain, twice while we were on it.
4. Management cares very little for you. We kept all our receipts, as instructed, and returned to the city hall @ 10pm to get our tax refunded. We waited 45 minutes in line and got to the counter. We were then asked for our passports, but because we were following safety measures recommended, our passports were locked up in the hotel. There are MANY pickpockets in Paris and American ones are highly valuable.
We had our driver licenses though, but they said that was not good enough. So we had to call my father in law to have him text us a copy (we left a photo copy with him and in our luggage just in case). During this time, a manager came up to the CM helping us and looked at her sternly and tapped his watch several times.
This took 20 mins, so at 11:05pm, we got it and they then told us that unfortunately, they could no longer process it as it was after 11!!! Supposedly their link with the government tax system goes offline at 11pm (or park closure)! Other people were being told this down the counter as well, one guy that had spent $4000+ and was furious.
I tried talking to the manager and he had an air of indifference and when I told them we were NOT told this, we were told to return AT closing for the refund. He shrugged his shoulders and said "You should of come earlier then, you know for next time, yes?!"
My wife had to pull me by the arm because she could see I was getting pissed. I do not get violent, but I would of started yelling at him.
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On top of this, I wrote several emails to them and to this date, have received NO response! Not even a robo response! First one I wrote was in May after we got back.
So yeah, it really sucked. I actually had more fun at Monet's chateau.
While we did a lot and were excited for much, we were really excited about Disney Paris. And we should of done some more research before going.
Boy was that a mistake, here are the reasons:
1. Place looked like crap. Plants dying, and instead of replacing them, they would just spray paint them. The design in the entrance garden used a number of succulents, you could tell they were wilting, but were spray painted silver and black. Many signs had rust stains and some facade's had peeling paint.
2. Many of the cast members were jerks. We even had one look at us when we asked a question, only to turn away, shake their head and walk off.
3. Rides kept breaking down. Their version of Space Mountain, twice while we were on it.
4. Management cares very little for you. We kept all our receipts, as instructed, and returned to the city hall @ 10pm to get our tax refunded. We waited 45 minutes in line and got to the counter. We were then asked for our passports, but because we were following safety measures recommended, our passports were locked up in the hotel. There are MANY pickpockets in Paris and American ones are highly valuable.
We had our driver licenses though, but they said that was not good enough. So we had to call my father in law to have him text us a copy (we left a photo copy with him and in our luggage just in case). During this time, a manager came up to the CM helping us and looked at her sternly and tapped his watch several times.
This took 20 mins, so at 11:05pm, we got it and they then told us that unfortunately, they could no longer process it as it was after 11!!! Supposedly their link with the government tax system goes offline at 11pm (or park closure)! Other people were being told this down the counter as well, one guy that had spent $4000+ and was furious.
I tried talking to the manager and he had an air of indifference and when I told them we were NOT told this, we were told to return AT closing for the refund. He shrugged his shoulders and said "You should of come earlier then, you know for next time, yes?!"
My wife had to pull me by the arm because she could see I was getting pissed. I do not get violent, but I would of started yelling at him.
------
On top of this, I wrote several emails to them and to this date, have received NO response! Not even a robo response! First one I wrote was in May after we got back.
So yeah, it really sucked. I actually had more fun at Monet's chateau.