To people staying at Beach Club Villas (or any DVC property at Disney World):
There has been a change of policy. You can now get extra towels and extra coffee and coffee supplies (1 package of coffee, 8 sugars, 8 creamers, 8 artificial sweeteners) for free. If you are staying in a 1-bedroom unit or larger, you can now get extra 1-load boxes of laundry detergent for free. In the past, if you were staying on points and you requested these things, you were supposed to have to pay for them, although Disney had been inconsistent as to whether or not you actually were charged.
I started a thread on the DVC Mouscellaneous Board. If you want to comment about this specific issue, you probably should do so in that thread, so this YC/BC thread doesn't get filled by this issue.
https://www.disboards.com/threads/extra-towels-is-this-new.3766793/
Here is the text of what it says on the DVC Member website:
Laundry and Housekeeping Services
Disney Vacation Club Resorts offer laundry and housekeeping services. Daily housekeeping service is not provided for Members.
A 24-hour self-service laundry room is available at each Disney Vacation Club Resort. There are also dry-cleaning and valet laundry services. Villas with one or more bedrooms feature an in-unit washer and dryer.
Trash & Towel Service
For stays of 7 nights or fewer, Trash & Towel Service is provided on day 4, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both.
With Trash & Towel Service, Housekeeping will:
- Empty trash and replace liners in trash bins
- Provide fresh bathroom linens
- Replace bath amenities as needed
- Replenish facial tissues, paper towels and toilet paper
- Replenish coffee, sugar, cream and sweeteners
Full-Cleaning Service
For stays of 8 or more nights, Full-Cleaning Service is provided on day 4 and Trash & Towel Service is provided on day 8, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both. This cycle repeats for stays longer than 8 days.
With Full-Cleaning Service, Housekeeping will provide everything included with the Trash & Towel Service, plus:
- Change the bed linens
- Vacuum and dust the vacation villa
- Clean the bathroom(s)
- Clean the kitchen/kitchenette and wash the dishes
For all stays regardless of the length of the stay, daily trash removal will be provided. Rental Guests (non-Members or Disney Vacation Club Members not booking through Membership) receive Full-Cleaning Services every day.
For all of the above, additional Housekeeping Services may be purchased.
Additional Housekeeping Service Daily Rates
- Deluxe Studio: $30 per day requested
- 1-Bedroom Villa: $45 per day requested
- 2-Bedroom Villa: $60 per day requested
- 3-Bedroom Grand Villa: $75 per day requested
Additional Trash & Towel Service Rates:
- Deluxe Studio: $10 per day requested
- 1-Bedroom Villa: $15 per day requested
- 2-Bedroom Villa: $20 per day requested
- 3-Bedroom Grand Villa: $30 per day requested
Additional Amenity Requests
You’ll be provided with the following amenities at no extra charge at the start of your stay and during each Housekeeping service. These amenities can also be replenished upon request at no additional charge:
- Coffee Package: Includes 1 package of coffee, 8 sugars, 8 creamers, 8 artificial sweeteners
- Towel Package: Includes 4 bath towels, 2 hand towels, 4 washcloths, 1 bath mat
- Laundry Detergent (only in 1-, 2- and 3-Bedroom Villas): Includes 1 box for 1 load of laundry
NOTE: Rates are subject to change without notice.