kboo
DIS Veteran
- Joined
- Mar 10, 2014
We are coming up on our first DVC points stay in a week, and I got a phone call today from a CM at BLT confirming my room request, letting me know about OLCI, and giving me a little information about the location about the standard room categories (that at BLT, they only go as high as the 5th floor).
I had previously emailed a request and gotten an email confirmation, so wasn't really expecting further personal follow up. (Although I was also playing around on the touring plans site and ended up accidentally requesting they fax a request in, which coincided with the request I made over email, and I couldn't figure out how to undo the room request fax.)
I had also previously gotten a voice mail from DVC a few weeks ago expressing appreciation for our being DVC owners, etc etc.
Is this typical? Or were they perhaps trying to soften the ire from the announcement about the direct points threshold for perks? Or recognizing that we spend a ton of money while we are there (basically with 2 "princesses," we have the words "suckers" floating in little word clouds over our heads)? Either way, it doesn't matter to me, and it's not going to make me decide suddenly to buy a bunch of direct points, but I thought it was a nice touch.
I had previously emailed a request and gotten an email confirmation, so wasn't really expecting further personal follow up. (Although I was also playing around on the touring plans site and ended up accidentally requesting they fax a request in, which coincided with the request I made over email, and I couldn't figure out how to undo the room request fax.)
I had also previously gotten a voice mail from DVC a few weeks ago expressing appreciation for our being DVC owners, etc etc.
Is this typical? Or were they perhaps trying to soften the ire from the announcement about the direct points threshold for perks? Or recognizing that we spend a ton of money while we are there (basically with 2 "princesses," we have the words "suckers" floating in little word clouds over our heads)? Either way, it doesn't matter to me, and it's not going to make me decide suddenly to buy a bunch of direct points, but I thought it was a nice touch.