It’s seems like the only ones that are going to lose out in this situation are the customers who rented points. David’s gets to keep their commission and the owner gets to keep the rental fee.
They should refund anyone with a reservation during the closure and figure out the finances internally later. They will lose a lot of business otherwise. I know, I’ll never use them again. I did everything they told me to do, including buying insurance.
While I sympathize , this is an agreement between two individuals who use a middle man,
Renters save a great deal over going with Disney. But, what you get for those savings, is a non refundable reservation because owned by another person and not a company.
Again, in this instance, as long as the hotel is open, it would be a renter who chooses to no go.
I definitely think many owners will be helPaul to renters to reschedule but points that were offered may not be still eligible when a renter wants to reschedule. Its not as simple as it sounds when dealing with a DVC reservstion.
I know I would certainly do my best to reschedule a renter, but if the renter didn’t want to, or my points wouldnt work for when they could go, I’d feel bad, but I wouldn’t be offering a refund, unless I could rent a reservation to someone else using any points I got back.
Davids is a broker and doesn’t own the actual points, So, if the owner that holds the reservstion wants to keep to th terms of the contract, its not like David’s can just get it rebooked, Theyd have to find and pay another owner,
It really is one of the risks of renting, And, I am going to venture to guess that this situation will play a role in the rental market for those that couldn’t get trips rescheduled and are out the money.