We used Dollar last Sept. & had a great experience! Definitely Hakuna Matata! We had used Alamo (off-airport) for our trip before & had a terrible experience. We decided to go with a rental car company located directly at the airport. We tried Dollar because they were cheaper than everybody else & were worried that you get what you pay for! Not always the case! It was great! We were in & out in no time flat. Used our free upgrade coupon off the website with no problems! We upgraded to a full size (Chrysler Concorde) which turned out to be almost brand new! It had 65 miles on it when we picked it up and it was great to have all the extra room! We were driving a lot last trip (the car had almost 900 miles on it when we turned it in!) so it made our trip that much more pleasurable. So needless to say.. we will be using Dollar again this trip!
Oh.. forgot to mention that when we upgraded there were no mid-sizes available so instead of a "free" upgrade we got a full-size for half price. Yes, we spent a little extra but it was well worth it! Not to worry though...my cousin used her free upgrade coupon a month later & went from a Neon to a Dodge Stratus for the same price as the Neon!
ASM 1/98
PO 9/99
CS 9/00