The same thing happened to me. I waited and waited for the DVC DVD, but it never came. I was really curious about DVC, so I did more web searches and ended up finding the Timeshare Store and the DIS DVC boards. When my guide finally contacted me, I told him that things took too long and I was already past ROFR on a resale. He asked what I bought and told me that he was sorry he dodn't contact me sooner. He sent me the Dreams book. He seemed like a nice guy, so when I had addonitis I when through him.