Hi Folks
I just wanted to clarify what's going on with your sailing.
You were not set-up as an official 'group' with DCL when you booked originally. The reason being that DCL changed their group policies a while back and there are no real perks to you as a passenger for booking in a group. DCL did away with any discounts associated with the group as well as any in-stateroom amenities they used to give folks in a group. Also reservations booked in a group are not eligible for the $25 Shipboard credit for booking online and no future discounts can be applied to a group reservation.
The
Travel Agency does receive more commission on a group reservation but there is no real benefit to the client to being in a group.
We consider you a 'group' in our system - you're just not a group in DCL's system.
I apologize if this was not communicated to you from the beginning. We just felt it was in your best interest to not be in a group with DCL.
The plan has always been to link your reservations closer to the travel date of the cruise so that those of you on the same dining time will sitting near each other.
If you want to be seated with specific people we can take care of that as well, just remember you have to be on the same dining time.
We also have some cool stuff planned for your group as well
Feel free to email me directly at
John@DreamsUnlimitedTravel.com and I will be happy answer any questions or concerns you might have.
Thanks
John