"Greedflation" at Disney?

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Gonna ruin Maw’s birthday
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"Greedflation" is hitting Hawaii. Much of the same way as Disney. It sounds like they're using the same playbook.

Greedflation Smacks Hawaii Worst Among Destinations

Greedflation Smacks Hawaii Worst Among Destinations​

April 10, 2023 by Beat of Hawaii

A term we’ve avoided because of its one-time political connotation came to mind when global financial giant Societe Generale released a scorching piece on Greedflation. With their use of the term, it’s now mainstream.

Greedflation points precisely to corporations in the US (and the UK). And it refers to businesses that have preyed on customers, using the concept of increased expenditures, such as rising materials and employee costs, as excuses for raising profits to unprecedented, lofty heights. In case you aren’t familiar with the 159-year-old Societe Generale, they are a bank deemed to be systemically important by the G20s international body charged with global financial system safeguards.

Even as February data (released by Hawaii Tourism Authority) said visitor arrivals might be slowing, this could play right into the hands of corporate profit-makers. Could the sweet spot for the state of Hawaii and corporations be fewer hotel rooms, car rentals, or airline tickets at artificially inflated prices?

While February hotel revenue was up 17% compared with 2022, which was hugely up from pre-Covid, it came with 6% less demand. That was based on the state’s average daily room rate of $387 before taxes and fees.

In February, for example, Maui sat at a $655 average nightly rate (up 50%), but occupancy was down 9%. Wailea was at $1,004, up 55%, while occupancy was down 25%.

Record-high profit margins hit Hawaii vacations.​

Companies are continuing to leverage leftover pandemic remains to “profiteer.” And it appears the concept of soaring profits based on a perceived crisis contributes to issues particular to Hawaii. As just one example, Marriott, which manages 36 resorts in Hawaii, reported their 2022 financial results. It showed record adjusted earnings that were up almost 70 percent year compared with the prior year.

The point about all this from Societe Generale is that something is clearly broken. The picture now coming into focus is specifically that of corporate profits. And that’s something you’ve mentioned in comments on BOH countless times.

Author Albert Edwards said in last week’s edition of Global Strategy Weekly that he’s never seen anything like it and used words like “unprecedented” and “astonishing” to describe levels of corporate Greedflation as it currently exists. That followed a January study from the Federal Reserve that looked at an increase in the ratio of prices charged to cost of production. They concluded it was a major driving factor in the recent round of inflation when compared with historical data.

So if you feel that the cost of a Hawaii vacation is becoming exponentially more expensive, this may be one indication of why. In our own experiences, Hawaii hotel prices have escalated by multiples, far more than the 50% figure that the state and others banty about. We experienced that recently on staycations on the Big Island and in Honolulu.

And while there is definitely the potential for a softening of Hawaii visitor arrivals, this can more than make up for that loss with higher pricing and corporate profit.

Visitors reconsider Hawaii travel plans, including Beat of Hawaii.​

We are suffering sticker shock the same way that you are. A recent Kamaaina rate stay on the Big Island caused us to pay nearly $1,000 per night per hotel room – a new high for any of BOH’s editors. A stay at an iconic Oahu resort was not far behind, where Kamaaina rates were simply through the roof. Even as they purported that Hawaii residents receive a 40% discount.

On Maui, luxury hotel rates are among the highest in the country, not stopping until they reached nearly $1,100 per night for 2022. Statistically, the state Department of Business, Economic Development, and Tourism numbers say that figures are up a mere 50% compared with pre-pandemic. Our experiences, based on what we’ve been paying, are that they have increased far more.

State: Higher revenue based on lower occupancy at higher rates.​

Only Oahu has come in with lower room rates, mainly due to the loss of international arrivals. Economists at the State of Hawaii concur, saying: “I think it’s the hotel industry strategy.”

And there’s no relief coming from Hawaii vacation rentals.​

Sky-high hotel prices come while a squeeze has been put on alternative accommodations, including vacation rentals such as Airbnb. The state’s research arm at UH Manoa said last month, “Restrictions on transient vacation rentals will limit visitor capacity, which could support already-high hotel room rates and other tourism prices even in the face of softening U.S. travel demand.” Not only that, but legal vacation rentals also now suffer from a plethora of non-ending fees.

Societe Generale’s take on Greedflation.​

They said that “super-normal profit margins” of US corporations have the potential to “inflame social unrest” as we all continue to struggle with higher prices. We see that in Hawaii, where drastically increased costs don’t align with increased value and set in motion a significant potential for visitor dissatisfaction with Hawaii.

Societe Generale’s Edwards said, “The end of Greedflation must surely come…this is a big issue for policymakers that simply cannot be ignored any longer.”

One of the subjects typically associated with discussing Greedflation is price controls, which may relate more to products rather than services. But it is interesting nonetheless.

STR says hotel profits are at an all-time high.​

If you haven’t heard of STR, the company provides worldwide market data on the hotel industry. They say, “Total revenues and profits surpassed 2019 levels due to strong demand, tremendous pricing power influenced by inflation, and increased revenues from other departments.” — Raquel Ortiz, STR’s director of financial performance.
 
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There is greedflation in every industry at this point. Not sure how to reign it in under a free market system.
This right here. When the markets decided that increased profit every year was mandatory, it no longer was sustainable to simply be profitable. Every quarter has to be the best quarter ever, or else your shareholders will tank your company.
 


A free market will rein it in. If hotel occupancies drop, some companies will lower prices and other companies will be forced to lower their rates.
Agreed, but that doesn't help people who've already paid $800/night for a basic hotel room or, more likely, $7 for a dozen eggs or gallon of gas, two other industries with recently alleged price fixing tactics.
 
"Greedflation" is hitting Hawaii. Much of the same way as Disney. It sounds like they're using the same playbook.

Greedflation Smacks Hawaii Worst Among Destinations

Greedflation Smacks Hawaii Worst Among Destinations​

April 10, 2023 by Beat of Hawaii

A term we’ve avoided because of its one-time political connotation came to mind when global financial giant Societe Generale released a scorching piece on Greedflation. With their use of the term, it’s now mainstream.

Greedflation points precisely to corporations in the US (and the UK). And it refers to businesses that have preyed on customers, using the concept of increased expenditures, such as rising materials and employee costs, as excuses for raising profits to unprecedented, lofty heights. In case you aren’t familiar with the 159-year-old Societe Generale, they are a bank deemed to be systemically important by the G20s international body charged with global financial system safeguards.

Even as February data (released by Hawaii Tourism Authority) said visitor arrivals might be slowing, this could play right into the hands of corporate profit-makers. Could the sweet spot for the state of Hawaii and corporations be fewer hotel rooms, car rentals, or airline tickets at artificially inflated prices?

While February hotel revenue was up 17% compared with 2022, which was hugely up from pre-Covid, it came with 6% less demand. That was based on the state’s average daily room rate of $387 before taxes and fees.

In February, for example, Maui sat at a $655 average nightly rate (up 50%), but occupancy was down 9%. Wailea was at $1,004, up 55%, while occupancy was down 25%.

Record-high profit margins hit Hawaii vacations.​

Companies are continuing to leverage leftover pandemic remains to “profiteer.” And it appears the concept of soaring profits based on a perceived crisis contributes to issues particular to Hawaii. As just one example, Marriott, which manages 36 resorts in Hawaii, reported their 2022 financial results. It showed record adjusted earnings that were up almost 70 percent year compared with the prior year.

The point about all this from Societe Generale is that something is clearly broken. The picture now coming into focus is specifically that of corporate profits. And that’s something you’ve mentioned in comments on BOH countless times.

Author Albert Edwards said in last week’s edition of Global Strategy Weekly that he’s never seen anything like it and used words like “unprecedented” and “astonishing” to describe levels of corporate Greedflation as it currently exists. That followed a January study from the Federal Reserve that looked at an increase in the ratio of prices charged to cost of production. They concluded it was a major driving factor in the recent round of inflation when compared with historical data.

So if you feel that the cost of a Hawaii vacation is becoming exponentially more expensive, this may be one indication of why. In our own experiences, Hawaii hotel prices have escalated by multiples, far more than the 50% figure that the state and others banty about. We experienced that recently on staycations on the Big Island and in Honolulu.

And while there is definitely the potential for a softening of Hawaii visitor arrivals, this can more than make up for that loss with higher pricing and corporate profit.

Visitors reconsider Hawaii travel plans, including Beat of Hawaii.​

We are suffering sticker shock the same way that you are. A recent Kamaaina rate stay on the Big Island caused us to pay nearly $1,000 per night per hotel room – a new high for any of BOH’s editors. A stay at an iconic Oahu resort was not far behind, where Kamaaina rates were simply through the roof. Even as they purported that Hawaii residents receive a 40% discount.

On Maui, luxury hotel rates are among the highest in the country, not stopping until they reached nearly $1,100 per night for 2022. Statistically, the state Department of Business, Economic Development, and Tourism numbers say that figures are up a mere 50% compared with pre-pandemic. Our experiences, based on what we’ve been paying, are that they have increased far more.

State: Higher revenue based on lower occupancy at higher rates.​

Only Oahu has come in with lower room rates, mainly due to the loss of international arrivals. Economists at the State of Hawaii concur, saying: “I think it’s the hotel industry strategy.”

And there’s no relief coming from Hawaii vacation rentals.​

Sky-high hotel prices come while a squeeze has been put on alternative accommodations, including vacation rentals such as Airbnb. The state’s research arm at UH Manoa said last month, “Restrictions on transient vacation rentals will limit visitor capacity, which could support already-high hotel room rates and other tourism prices even in the face of softening U.S. travel demand.” Not only that, but legal vacation rentals also now suffer from a plethora of non-ending fees.

Societe Generale’s take on Greedflation.​

They said that “super-normal profit margins” of US corporations have the potential to “inflame social unrest” as we all continue to struggle with higher prices. We see that in Hawaii, where drastically increased costs don’t align with increased value and set in motion a significant potential for visitor dissatisfaction with Hawaii.

Societe Generale’s Edwards said, “The end of Greedflation must surely come…this is a big issue for policymakers that simply cannot be ignored any longer.”

One of the subjects typically associated with discussing Greedflation is price controls, which may relate more to products rather than services. But it is interesting nonetheless.

STR says hotel profits are at an all-time high.​

If you haven’t heard of STR, the company provides worldwide market data on the hotel industry. They say, “Total revenues and profits surpassed 2019 levels due to strong demand, tremendous pricing power influenced by inflation, and increased revenues from other departments.” — Raquel Ortiz, STR’s director of financial performance.
I wouldn't call what Disney does currently as Greedflation. It's a 100% result of how much we as their guests and fans complain about capacity and the experience. Disney only 3 ways to lower the congestion at parks. They can increase prices and lower-cost packages cease to exist and people get priced out of the market. They can place an artificial cap on their product without increasing prices, this increases demand and lowers satisfaction. They can increase capacity. Disney is currently doing all 3, and is getting flak for utilizing all 3 of these options.
 


If demand exceeds supply, prices rise. The only way to get prices to fall is increase supply or reduce demand.

Yep. Pretty simple for something that isn't a necessity.

And "greed" doesn't begin or end with the "market". Everyone that has any type of retirement account expects it to increase every year. The only way for that to happen is for the companies to be more profitable. And if a company doesn't perform, investors move their money to the companies that do. People don't just want it both ways anymore. They want it every way. They want everything they buy to be cheap, but last forever. They want the people that make these things to be paid a "living wage". And they want companies to make huge profits so their retirement increase, and they try to move their money to whoever is making the most. Ultimately, it's consumers and investors that create this greed, because they are just as greedy.
 
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“It’s supply and demand!”
“No it’s businesses raising prices as far as they will go to increase profits while blaming something else!”

And of course it is both—at least when it comes to discretionary spending like vacations. If there weren’t enough people willing to pay the prices, the profits would not follow.

We find ourselves making decisions with this in mind. Most years we spend a week or two at WDW in the late winter or early spring. This year? A week in Nuevo Vallarta, and a week at Universal. We will be repeating Mexico soon. Universal? Maybe not.

But there were plenty of people willing to take our place at WDW, though there are some signs that demand is softening there, at long last.

Hawaii is a different beast for us because we use timeshares to stay there and have been insulated from the worst of the price increases. We have three weeks planned for this summer, one on the Big Island and two on Kauai. If we were paying market rates? No chance.

But either way, cost is only part of price.
 
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I wouldn't call what Disney does currently as Greedflation. It's a 100% result of how much we as their guests and fans complain about capacity and the experience. Disney only 3 ways to lower the congestion at parks. They can increase prices and lower-cost packages cease to exist and people get priced out of the market. They can place an artificial cap on their product without increasing prices, this increases demand and lowers satisfaction. They can increase capacity. Disney is currently doing all 3, and is getting flak for utilizing all 3 of these options.
There are a couple of low-cost sub-options under the heading of increased capacity that they could easily do; things that they *know* will work because they were done in the past at the same parks, and things that would hugely improve customer satisfaction, particularly as we head into summer.

Top of the list is to restore unlimited parkhopping. The parks used to naturally even out in terms of capacity when this was the case. Once upon a time if you got to a park and it was too crowded for your taste, you could just get on a bus and switch to one that wasn't so bad; it would be even easier now with the app. Even if WDW adopted a practice of declaring "surprise" same-day free hopping days it would help, even if they left MK out sometimes.

The second thing is to go back to the practice of extending hours on the fly, especially at MK. This used to happen all the time when the parks were crowded; there would be sandwich signs put out that declared the extended hours. Obviously, now it could be done with the app, and could even be restricted to notifying only visitors who are already inside the theme park. (And yes, guests could certainly post it on social media, but that wouldn't necessarily get those notified that way into the park.) Pay CMs overtime and close most food vendors and stores after the original hours, leaving mostly ride operations and custodial to work the extended hours. I'm betting that they will get a lot more volunteers when the extra hours are at night when the heat isn't making everyone miserable. (And I believe that in the current economy there are plenty of people who would be happy to augment their income by taking a p/t job at theme parks working night hours only.)

PS: As to "greedflation" in general, what did you expect? The pandemic caused whole sectors (especially tourism) to lose a LOT of money for 2 years. Those businesses that managed to survive naturally want to make up the losses, and they are going to try every legal trick in the book to make it happen. I predict that travel pricing will begin to soften sooner rather than later, as all of the long-planned "hallejulah, it's finally over" trips get completed, and inflation in household expenses reduces disposable income for life's frills.
 
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When I sell my house I'm going to be greedy and sell it to the highest bidder.

Not a good example at all.

A better example is my landlord increasing my rent $500/month just because she can, and not because her costs have increased at ALL. She was making a healthy profit when my rent was $3250 and now its gonna be $4200 this year. Just more money in her pocket. Oh, and the house has appreciated in value 70% in the last 8 years, so tell me with a straight face this is not greed.
 
Not a good example at all.

A better example is my landlord increasing my rent $500/month just because she can, and not because her costs have increased at ALL. She was making a healthy profit when my rent was $3250 and now its gonna be $4200 this year. Just more money in her pocket. Oh, and the house has appreciated in value 70% in the last 8 years, so tell me with a straight face this is not greed.

Ouch. That is probably the #1 issue with renting. You aren't in control of your housing costs. You are basically hoping to find a landlord more interested in keeping a good tenant than they are in maximizing their profits.
 
Ouch. That is probably the #1 issue with renting. You aren't in control of your housing costs. You are basically hoping to find a landlord more interested in keeping a good tenant than they are in maximizing their profits.
But taxes go up every year, as does insurance. And in addition to direct expenses, the Landlord’s cost of living goes up every year so they may need to increase their income to cover that.
 
But taxes go up every year, as does insurance. And in addition to direct expenses, the Landlord’s cost of living goes up every year so they may need to increase their income to cover that.
Luckily in Washington state law only allows a 1% increase in property taxes per year unless otherwise approved by the voters. Plus if you make less than $72k you can your property taxes reduced.
 

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