We were there just before Christmas, it was pretty awful, so much so we are not going back to a WDW park for the foreseeable future. I still can’t believe I’m saying that. We have quite a lot of DVC points but I’ll be using them for non park stays, and stays at non WDW resorts.
If you have our pattern, which is arrive rope drop and leave after lunch, and it’s busy,
Genie+ certainly does not work as you can’t get the rides unless you ‘stack’ and stay in the park late. So when it’s busy Genie+ is useless for those who don't want to be in parks in the afternoon.
Summary:
1. EMH in the morning is now ruined. Whereas before it was moderately busy at Xmas, a side effect of rip off paid rides where a family of 4 pay $70 for a 2.5 minute ride on Mine Train is that everyone now floods to EMH to avoid the charge. This meant 75 min waits at Test Track, Mine Train etc at rope drop at EMH. Queue for Mine Train insane, within minutes wait quickly going to 90 mins In EMH.
2. With non resort guests flooding in at normal rope drop to avoid these charges, EMH is now basically one A list ride, then you are done, with long waits then in normal park time for other rides. Example, we entered Epcot at rope drop EMH and ‘ran’ to Test Track. Because we ran, queue was to the top of the pathway and around the corner with 45 min wait. Within seconds queue extended to the lake, and wait was 75 mins. This was Test Track in EMH - 75 mins massive queue within minutes of rope drop EMH. We did that, then Soarin’ was listed as 80 min wait and Frozen has gone down. We never rode either. Week before Xmas this. Just a typical example.
3. This means that it is basically now impossible, at say HWS or MK to do as we did before, and get multiple A list rides done by early afternoon.
4. For the first time ever we didn’t ride multiple top rides on our trip.
5. As I say Genie+ no good for our park attendance pattern.
6. Epcot is a boarded off mess. Years after the project started, Blog Mickey show very little work being done. It’s a disgrace. Huge crowds as a result trudging slowly around World Showcase.
7. One park where we did get all the rides done was AK, where we had a good time but this is only because it opened at 7am. At 6.45 am the crowds were massive, we queued to get in, and ran/ brisk walked to Flight of Passage. Even then the queues at Pandora were huge, extending outside of Pandora and looping around. They moved reasonably quickly, we were through and off the ride in an hour. This was arriving at the park at 6.45 am remember. By lunchtime though the park was a mess.
8. Park reservation system is clearly a major inconvenience, nothing about limiting numbers, but all about increasing ‘yield’.
9. Parks often lacking in other areas. Try and get a snack in busy times at Sleepy Hollow. No times in the near future on mobile order, queue simply not moving. Staff don’t seem to have any manager trying to speed things up. Infuriating 1 hour wait for a waffle. Starbucks 45 mins + wait for a freaking coffee.
10. Rides were breaking down for extended periods all the time. What is going on there. I’ve never seen this so bad.
Yep we have been at Christmas before, for example, 2019 and nothing like this.
I accept we are particularly badly impacted as Genie+ is junk in busy times and if you don’t want to stay in the afternoons. We have no interest in fighting through all that for 10 hours a day.
Im already making reservations in a deluxe hotel at Universal next year with free Express Pass. On top of hotels I will drop maybe $7k next Xmas there instead.
Chapek, D’Amaro, the board and anyone else responsible really need to take a long hard look at themselves. They said it would be more expensive but the experience would be better. Many, many people are reporting it isn’t better, they just ruined it but certainly made it more expensive though, and it’s become in my view something of an obscene rip off.