I know someone said that there was no reason to call the Hard Rock directly if you have a Hotel Kingdom confirmation, but I am still having problems and am still trying to get the correct rates shown. Last week I got a conf. from hotel kingdom with the correct rates on it (I had to call them twice) because the original confirmation was showing $216.00 per night, which is much higher than the rate I had selected on the internet. Then today I called the hotel directly and they are still showing that amount on their screens even though I got a corrected confirmation. The HRH told me that the front desk will go by what is in their system not hotel kingdoms. So now I am waiting again on hotel kingdom to send me another confirmation. This is getting very irritating. My credit card has been charged a deposit amount that isn't on ANY of the confirmations, and I am waiting to cancel a previous reservation that I had with the Hard Rock directly. So, even if your confirmation looks right, it might not be right at the hotel. A reservationist at HotelKingdom told me that the sale rates at the Hard Rock will not stay in the system, they just keep going back to the rack rates when you book!