IceSkatingPrincess
Forever mourning the loss of SpectroMagic
- Joined
- Sep 14, 2013
As an update, I called the number in this thread and they were able to process my cancellation. They found my 3/25 request form but said that it had not been actioned yet (must be quite a backup). She was able to process the cancellation on the phone.
As an update to this, I followed up again and was told actual refunds are now taking 6-12 weeks from the date your cancellation is processed, not requested. So I am looking at 6-12 weeks from May 15th before I get money back for a cancellation requested on March 25th. I thought that might help people get an idea of timing. The reservation was for May 30th.