re: fair compensation for the unthinkable horror of having 1500 held against your debit card.
If your next stop was a Disney Hotel where you would be likely to pay more fore one night's lodging than for the past 3 nights@ HRH plus admission to the parks, and then you found out there was a credit card foulup... well wouldn't that push you right over the edge? I would demand 1st class airfare and a week's free room, board, park admission, and souvineers for at least 6 people (and let's not forget the chocolates on the pillows)...
Okay, back from neverland and wondering about 2 things:
1. Had this happened to me I would me MORE upset with the credit/debit card company for not being more responsive and available. I know my company has real time representatives 24/7 for clearing up problems, and they have come through for me big time on more than one occassion. All the friday/weekend/bookeeeping office runarounds from the bank did not seem to make her demand that they do penance for their sins. I would no longer be paying any kinds of fees or interest to the bank for that kind of abuse!
2. No matter what wrong was done, once you accept an offer of compensation you cannot go back and say well gee that wasn't enough, now I want more. No law in the land would back you up there.
Kaitly I wish you well and I hope you get whatever it is you are seeking, but you have been making posts for weeks now trying to convince people about the terrible place that HRH is.
Though you claim it is you intention to help people with similar problems, you must know that the 10, or 7 or whatever number you claim have contacted you pale in comparison to the thousands of satisfied customers that have stayed in that hotel. No business in the world is run without errors and it's not like they told you to take a hike when you were not satified with all their efforts. They DID work with you evey step of the way.
Plus anyone that wants to can open a phone book or call he hotel itself for the contact information you have found.
You posted weeks ago and got many sympathetic replies but at this point you are really starting to come off as having a greedy personal agenda, and while I fully expect a tirade similar to what you launched at others, I suggest we all call a time out now before this thread also bites the dust.
PEACE OUT